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Forum Discussion
JMckPT
Dec 02, 2018Tutor
TV's wont connect to new orbi router. Everything else does.
Opened case with ORBI customer support but have not heard back. Contacted spectrum - said to contact ORBI. Tried everything suggested through TV prompts and everything I could find online. Nothing ...
JMckPT
Dec 02, 2018Tutor
It usually says “unable to connect to wireless router”. One time it did say “connected to local network but cannot connect to Internet”. The network shows up but won’t connect.
ekhalil
Dec 02, 2018Master
This can happen if the TV was connected to Wifi previously on another router using the same SSID. If there is an option in the TV to “reset network settings” then please try that so the TV will forget previous network settings.
You can also try setting a static IP address in the TV.
You can also try setting a static IP address in the TV.