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Forum Discussion

chantrybee's avatar
chantrybee
Aspirant
Mar 14, 2024

Unable to access my home battery's IP address (172.16.XXX.YY)

Hi,

I have two Sonnenbatteries. I used to be able to access the configuration/admin website by going to an IP address 172.16.XXX.YY. I have changed my Orbi (RBR50 and two RBS50 satellites) settings in the past year to make it more stable. So, my Technicolor router is now in bridge mode, with my Orbi in Router mode. Since doing this I have noticed I can no longer access the Sonnenbatteries admin IP addresses. Is there anyway I can access these IPs?

Thanks in advance,

Michael

10 Replies

  • Are the battery unit connected to the ISP device or to the Orbi system?

    If they are connected to the Orbi, they probably have a different IP address now and should appear on the list of connected devices.

    • chantrybee's avatar
      chantrybee
      Aspirant
      So, the LAN cables from the batteries go into a mini switch which is then attached to a Hive hub. In my devices I can see the Hive hub, but not the batteries connecting into it…
      • plemans's avatar
        plemans
        Guru

        are you able to log into the hive hub and see whats attached?