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Forum Discussion
JWHK
Oct 25, 2017Aspirant
Unable to add satellite to Orbi (RBK53)
As I live in a 4-storey house, I bought RBK53 (which includes 1 route and 2 satellites) plus one RBS50, that is total of 1 router plus 3 satellites; but I am only able to connect/sync 2 of the 3 sate...
JWHK
Oct 25, 2017Aspirant
Additional info: I tried the method as suggested in one of the Community message streams, but it did not seem to work for me... That is: "disconnected one of the satellites that did work, then sync up the third (that did not work), then brought the 2nd one back online". Is it possibly because I am using RBK53 instead of RBK50? Or any setting I need to make on the router before connecting the 3rd satellite? Anyone please kindly advise the method to connect the 3rd satellite to Orbi router please. Thank you.
- DarrenMOct 27, 2017Sr. NETGEAR Moderator
You may want to contact support if the satellite will not connect with the normal method.
http://www.netgear.com/support/contact.aspx
DarrenM
- Gonzo919Dec 28, 2017AspirantDid you ever get this solved? I have the same issue.