NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Steiny05's avatar
Steiny05
Aspirant
Oct 11, 2021
Solved

Unable to connect my NETGEAR ORBI RBK13 WIRELESS AC1200 MESH ROUTER to Foxtel NBN modem.

Hello everyone,

I have tried to connect my Orbi Wireless Mesh Router to the Foxtel Hub NBN Modem but I am getting that the modem is not compatible. It is very confusing ass the modem is frim Netgear so I trhought I was doing the right thing by purchasing this.

Below is the back of the Foxtel Hub if this helps.

Would anybody know how to connect my Orbi to The Foxtel Hb Modem?

 

Regards,

Mark

Foxtel Hub

  • Hello everyone, thank you very much for your help. I was able to eventually connect my Orbi to the internet. This has made my kids ecstatic, no more coverage issues.
    Again thank you for your time and efforts.

    Mark

7 Replies

  • what foxtel hub is it?
    Some have their own router capabilities and it causes a double nat. 

    • Steiny05's avatar
      Steiny05
      Aspirant

      I apologies in advance, I am not very IT minded. The Foxtel Hub is for the NBN. I have IQ4 from Foxtel.

      • CrimpOn's avatar
        CrimpOn
        Guru

        It would be helpful if you can describe how the product label on each piece of equipment identifies it.

        That will enable people on the forum to look up the user manuals for these devices.

         

        p.s. One of the dreadful features of the Netgear community forum is that images placed "in-line" using the Photos icon in the menu bar are not visible to other users until they are approved by a forum moderator.  There are few moderators and sometimes this can take hours (or days).

        Images "attached" using the Browse button in the lower left are available to others immediately.

        (In other words, you went to a lot of effort to provide information and Netgear won't let anyone see it. - sigh)