Unable to conenct Orbi RBR20 as Wireless Access point. I have conenct my Netgear CM 1100 to the itnernet (Comcast). I had to call Comcast and have them add the MAC for the cable modem. I'm using an Orbi WiFi router. Logged in to the orbilogin.com site. Went to Advanced Settins, hit the AP radio button, selected DCHP. And..... nothing. After hours of searchnign the internet (over a wired connection), downloading the Orbi app, downlading the Netgear Nighthawk app, nothing.

Yes, disable wifi on the modem router and configure the Orbi for AP mode:https://kb.netgear.com/31218/How-do-I-configure-my-Orbi-router-to-act-as-an-access-point and https://www.youtube.com/watch?v=H7LOcJ8GdDo&app=desktophttps://kb.netgear.com/26765/Disabled-Features-on-the-Router-when-set-to-AP-Mode

The CM1100 doesn't have any router function. So if you connected the orbi to it with the orbi in access point mode, nothing would be acting as dhcp server/router. You'd want the orbi in router mode connected to the cm1100

Ok? 1) I had Orbi originally in Router mode and it still didn't connect, which is why I switched it to AP mode in the first place. 2) How do I switch it back to router mode, since orbilogin.com is not working now?

Fastest? probably just factory reset it and reinstall it.one thing to keep in mind with the cm1100. it has 2 ethernet ports but the average user can only use 1 of them. Reason why is their either for port aggregation (rbr20 doesn't have) or for ISP's that allow multiple public ip addresses (most don't).so during setup, power off both the cm1100 and the orbi, power on the modem first and give it several minutes. Then connect it to the router and power the router on.

Wait. What? Are you saying that my CM 1100 only has one port that is active? How do I get both ports connected to the internet? I need both ports on the CM 1100 working.

Unable to connect Orbi as Wireless Access Point with CM 1100 Modem

11 Replies

plemans
Guru - Experienced User
Jul 21, 2020
The CM1100 doesn't have any router function. So if you connected the orbi to it with the orbi in access point mode, nothing would be acting as dhcp server/router. You'd want the orbi in router mode connected to the cm1100
- chuellio
  Aspirant
  Jul 21, 2020
  Ok?
  
  1) I had Orbi originally in Router mode and it still didn't connect, which is why I switched it to AP mode in the first place.
  
  2) How do I switch it back to router mode, since orbilogin.com is not working now?
  - plemans
    Guru - Experienced User
    Jul 21, 2020
    Fastest? probably just factory reset it and reinstall it.
    
    one thing to keep in mind with the cm1100. it has 2 ethernet ports but the average user can only use 1 of them. Reason why is their either for port aggregation (rbr20 doesn't have) or for ISP's that allow multiple public ip addresses (most don't).
    so during setup, power off both the cm1100 and the orbi, power on the modem first and give it several minutes. Then connect it to the router and power the router on.

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Unable to connect Orbi as Wireless Access Point with CM 1100 Modem