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Forum Discussion
Liverpoolfan
Aug 21, 2020Aspirant
Unable to connect Orbi to Fiber Optic via pass through issue/CBK40
Hello, we recently upgraded to faster speeds with ATT fiber optic, and I would like to continue using my Orbi System. I contacted att and they enabled the pass through, and it shows on att that the n...
FURRYe38
Aug 21, 2020Guru - Experienced User
As CrimpOn posted, Orbi CBK40 is for cable ISP services and will not work on Fiber Optic ISP services.
Liverpoolfan wrote:
Hello,
we recently upgraded to faster speeds with ATT fiber optic, and I would like to continue using my Orbi System. I contacted att and they enabled the pass through, and it shows on att that the netgear device is connected. However, I try to connect the Orbi via the app and it’s not connecting. It says in the setup to connect coaxial cable. Can this specific model not connect via Ethernet? The downstream lights up but the upstream and online led do not. Im not able to connect. Any help would be appreciated!
-Alberto
- CrimpOnAug 22, 2020Guru - Experienced User
Within the past couple of days, I have come to realize that Netgear product that include a modem, such as the CBR40 and the LBR20, are locked into their "modem mode". The CBR40 apparently cannot disable the modem function and connect to a different modem. The LBR20 has to always be ready to switch over to LTE mode and cannot be set to AP mode. (Neither can the CBR40.)
"Buyer Beware" would be good advice, but who would imagine that these products would have such restrictions?
- MstrbigAug 22, 2020Master
Yea those models are strictly for replacing the ISP supplied Cable modem/router, whether modem and router separately or combo. Around here that would be Spectrum and WOW. The buyer would still have to verify if th modem is compatible with the service, before purchase, as each ISP has specific modems that will work. For nstance WOW will only accept certain DOCSIS 3.0 and 3.1 modems or modem/routers.