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MrBabar's avatar
MrBabar
Aspirant
May 08, 2021
Solved

Unable to see attached devices on guest network - RBR50/RBS50

Hi,

 

I have an RBR50/RBS50 setup all generally working without issue.  I wanted to take a look at the devices connected to my guest network as I'm going to change the password.  I can't see how to do that.  Another post on here suggests that looking at 'Attached devices' from the Basic tab will detail if any devices are connected to the guest network.  I can't see anything indicated as being connected to the guest network.

 

As a test, I changed my iPhone to connect to the guest network rather than the standard network.  It's now connected OK but, no matter how many times I refresh the 'Attached devices' page on my router, I can't see my iPhone.  I know, looking at the phone what IP address it's been allocated, but this isn't listed either.

 

Is this a bug or is there another way to see devices attached to the guest network?  I'm viewing my Orbi admin pages from a wired Mac Mini.

 

Both the RBR50 and the RBS50 are on firmware version V2.7.2.104 which appears to be the latest.

 

Thanks.

 

  • I did the same experiment on firmware 2.7.2.104 and was alarmed that my phone continued to show as connected at 5G for a long time.

    Then I got out the Orbi "app" on my tablet, and the phone showed up connected to Guest Network 5G with an IP address from the DHCP pool and some goofy name.

    Going back to the Orbi Attached Devices, it is now showing with that goofy name and "5G Guest".

     

    It had never occured to me to test what IP address is assigned to Guest devices and whether the LAN Setup Table was involved when they connect.

     

    So, yes, the Orbi Attached Devices and Orbi "app" are both supposed to identify which devices are connected to the Guest WiFi and which WiFi band they are using.  All I can think of to suggest is to turn the Orbi off and back on again, which is horribly disruptive.

2 Replies

  • I did the same experiment on firmware 2.7.2.104 and was alarmed that my phone continued to show as connected at 5G for a long time.

    Then I got out the Orbi "app" on my tablet, and the phone showed up connected to Guest Network 5G with an IP address from the DHCP pool and some goofy name.

    Going back to the Orbi Attached Devices, it is now showing with that goofy name and "5G Guest".

     

    It had never occured to me to test what IP address is assigned to Guest devices and whether the LAN Setup Table was involved when they connect.

     

    So, yes, the Orbi Attached Devices and Orbi "app" are both supposed to identify which devices are connected to the Guest WiFi and which WiFi band they are using.  All I can think of to suggest is to turn the Orbi off and back on again, which is horribly disruptive.

    • MrBabar's avatar
      MrBabar
      Aspirant

      Thanks for the reply.

       

      So, this morning, I couldn't see any devices connected to my guest network.  Turns out there's a good reason for this - the devices that use the guest network were (unknown to me) turned off :smileyembarrassed:

       

      Even so, I've repeated the test - moving my phone from primary to guest network.  I get the same results as you.  My phone remains on there as being connected to the primary network.  What I now notice, is that at the bottom of the list is an unidentified device with a weird name connected to the guest network.  Sure enough, when I check the IP address on my phone, it matches the address of this device.

       

      So, all's well, I'll make sure I check the obvious before posting on here in future!