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Forum Discussion
jannymark
Jun 14, 2018Tutor
Unable to update or download iOS apps from the Apple AppStore, use iCloud or device settings.
Has great trouble installing this attached to Plusnet Hub One.
I cannot downlad or update iOS apps or system updates. I cannot use iCloud. Device settings requiring data download do not update....
FURRYe38
Jun 15, 2018Guru - Experienced User
And did you set up a IP addresss reservation ON the modem for the adresss the Orbi gets from the modem?
Is this same IP address placed in the modems DMZ?
I presume the Orbi is in router mode and connected to the Modem via yellow WAN port in back?
What is the address of the DNS seen on the Orbi router? Try manual DNS set for 1.1.1.1 and 9.9.9.9, apply and reboot both router and test device.
joshmv
Oct 02, 2018Initiate
Guys I've been having this same problem. Set up my DMZ to the IP the modem gave to my Orbi and deactivated both bands on the modem. Still can't use the services that were mentioned before (Apple Music, App Store, etc). And on my Orbi app it still tells me my router is offline (Even though the internet works for most things).
FURRYe38 wrote:
And did you set up a IP addresss reservation ON the modem for the adresss the Orbi gets from the modem?
I'm not sure how to do this. I set up a DHCP static lease for my Orbi with the IP that my modem gave to it, is that the same thing?
Thanks in advance