I'm trying to download from iTunes but it gives me an error when connect to my ORBI. I can download from my hotspot. are there some security settings i need to change? thanks

What FW is currently loaded?What is the Mfr and model# of the ISP modem the NG router is connected too? Wired or wirelessly connected to the Orbi? What device are you using for iTunes?

Hi sixmassive We’d greatly appreciate hearing your feedback letting us know if you need further assistance. It would be best that you'll answer FURRYe38's question for us to check this further. Regards, Blanca Community Team

I was having issue with webpages redirecting me to the router log in. I reset the router, and do not have that problem any more. Itunes is still an issue. We have a broad band service, and the ORBI is wired directly to the modem. There is no number or info on the route. We recently had an older linksys router and everything worked fine. We upgraded to a mesh system due to the construction of the house.

What FW is currently loaded?What is the Mfr and model# of the ISP modem the NG router is connected too? Wired or wirelessly connected to the Orbi? What device are you using for iTunes? sixmassive wrote: I was having issue with webpages redirecting me to the router log in. I reset the router, and do not have that problem any more. Itunes is still an issue. We have a broad band service, and the ORBI is wired directly to the modem. There is no number or info on the route. We recently had an older linksys router and everything worked fine. We upgraded to a mesh system due to the construction of the house.

I was having issue with webpages redirecting me to the router log in. I reset the router, and do not have that problem any more. Itunes is still an issue. We have a broad band service, and the ORBI is wired directly to the modem. There is no number or info on the route. We recently had an older linksys router and everything worked fine. We upgraded to a mesh system due to the construction of the house. We have an RBR40 firmware version V2.2.1.210

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15 Replies

FURRYe38
Guru
Nov 01, 2018
What FW is currently loaded?
What is the Mfr and model# of the ISP modem the NG router is connected too?

Wired or wirelessly connected to the Orbi?

What device are you using for iTunes?
- Blanca_O
  NETGEAR Employee Retired
  Nov 09, 2018
  Hi sixmassive
  
  We’d greatly appreciate hearing your feedback letting us know if you need further assistance. It would be best that you'll answer FURRYe38's question for us to check this further.
  
  Regards,
  Blanca
  Community Team
  - sixmassive
    Tutor
    Nov 13, 2018
    I was having issue with webpages redirecting me to the router log in. I reset the router, and do not have that problem any more.
    
    Itunes is still an issue. We have a broad band service, and the ORBI is wired directly to the modem. There is no number or info on the route. We recently had an older linksys router and everything worked fine. We upgraded to a mesh system due to the construction of the house.

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URL "^0" cannot be found on server