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JCar's avatar
JCar
Aspirant
Jun 04, 2021

Used Orbi transfer ownership

I purchased an AC3000 second hand. The previous owner said they forgot their netgear login info I would need to reach out to support. The satellite is registered to me.
How do I gain registration on the router? I have gotten zero response from netgear support.

4 Replies

    • JCar's avatar
      JCar
      Aspirant

      Hello @plemans,

       

      So just to clarify there should be no security risks with the fact someone else has it registered? I didnt want to set it up until i got some sort of reasurance on that part or got it registered to my name.

       

      Thanks for the assistance.

      • plemans's avatar
        plemans
        Guru - Experienced User

        No. 
        Just do a factory reset and reinstall and you should be good.