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Forum Discussion

macjohn's avatar
macjohn
Guide
Dec 04, 2018

using 2.4 vs 5 Ghz..

Hello,

I have a few devices which operate only on the 2.4 Gz band...how do I ensure that these devices will only connect via 2.4 and not try to

connect via 5 ? None of them are showing up as connected to my wi-fi network because they seem to always try to connect to 5.0.

Thank you for any help.

5 Replies

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    If the devices only support 2.4Ghz and don't have any 5Ghz hardware support, then they will only see the 2.4Ghz radio. 

     

     

    Try setting manual channel 1, 6 or 11 on 2.4Ghz.

    Try setting WPA and TPIK first then try WPA2 and AES only. You can disable WPA temporarily to see if your devices will connect here.

     

     

    You can try setting the power for the 5Ghz radio from 100% to say 25% temporarily if you think this might help. 

  • A device that has single band support (2.4 GHz) will never try to connect using 5 GHz band.