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Forum Discussion
petermorrone
Jan 03, 2018Initiate
Very Sad Orbi RB50 experience
First, i am an IT professional and software/hardware engineer. I have a large ranch with a FIOS cable modem and a low end wifi router connected to it. I bought orbi because i wanted to get better c...
Mudds
Jan 03, 2018Star
Thanks for the detailed description! Very informative and I am going through something similar with them. I have case number and all but they tell me "Their engineers are working on this issue and they will get back to me" - My main issue is that 2.1.1.16 firmware is bad...really really bad. It broke wifi for my router/satellite and they refuse to replace/warranty the device until the engineers fix the issue. I had to downgrad back to .74 firmware - Right now it's stable...ish but basically the router works hardwired and no SSID broadcasting since wifi is not working...
Just a joke for support IMO.