NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
petermorrone
Jan 03, 2018Initiate
Very Sad Orbi RB50 experience
First, i am an IT professional and software/hardware engineer. I have a large ranch with a FIOS cable modem and a low end wifi router connected to it. I bought orbi because i wanted to get better c...
DarrenM
Jan 04, 2018Sr. NETGEAR Moderator
We currently have a beta firmware that has fixes for issues in 2.1.1.16 you can find it here
https://community.netgear.com/t5/Orbi/OrbiOS-2-1-1/m-p/1476960#M19962
DarrenM
Mudds
Jan 05, 2018Star
DarrenM,
I downloaded the firmware as you stated for the RBR50/RBS50 -
The Beta firmware 2.1.2 files can be obtained from here:
RBR50: http://files.netgear-support.com/go/?a=d&i=n2X2ARvI7o
RBS50: http://files.netgear-support.com/go/?a=d&i=yBsnhHaBiw
Upgraded the satellite first and then router. Everything seemed to work fine but when I turned off the satellite to move it to another location (because I upgraded firmware via hardwired to the router) it never made the connection back to the router via wifi.
So, I thought maybe I should move it closer - Tried that no dice (mind you never had issues where it was located before) - Tried the satellite 10ft-30ft away but still in view of the router...no dice.
Just pulses white then solid magenta. Tried multiple syncs - Not no connection. I am able to connect it hardwired to the router and can login to admin panel but it will not connect via wifi.
- MuddsJan 05, 2018Star
*Continue*
After upgrading the router - I logged back into the router and found the device was not broadcasting the SSID
This also happened when I tried to downgrade from the beta to 2.1.1.16/2.1.1.12/2.0.0.74 all showed the same error -
Refer to this link - https://community.netgear.com/t5/Orbi/Wifi-goes-OFF-everytime-I-reboot-the-router/m-p/1467460#M18837
I had to reset both router/satellite and revert back to 2.0.0.74 just to have the router broadcast wifi and satellite to connect. After that I went ahead and upgraded to 2.0.0.76 for KRACK fix.
I will not be using the beta file and I will not be upgrading pass 2.0.0.74
- MuddsJan 06, 2018Star
Also - I went ahead and disabled Auto Firmware update for the router and satellite.
Warning - IF you don't know how to Telnet don't. I don't suggest people do this if they are not sure what they are doing and I don't know if this breaks warranty or anything if anything happens in nvram or what.
Which I followed the steps below for both the router and satellite. All credit goes to the poster of this solution.
Butch1326 - https://community.netgear.com/t5/Orbi/Firmware-V1-12-0-18-Discussion/td-p/1320421/page/5
To stop the Orbi from installing the updated firmware automatically follow the steps below.
Perform these step after you downgraded the firmware to a prior release.
1) Launch your favorite web browser and go to <Router IP Address>/debug.htm
2) Login <username> <password> when prompted
3) Check Enable Telnet
4) Start a Telnet session. I use Putty. Enter the <Router IP Address> Telnet is using port 23
5) You can skip this step if you like. I am calling it out for illustration purposes only...
Type nvram show | grep auto_* <ENTER>
You will see a list similar to this:
root@RBR50:/# nvram show | grep auto_
vpn_access_mode=auto
wl_auto_antenna=1
set_auto_agreement=0
orbi_auto_upgrade=1
ipv6_autoConfig_dns_assign=0
ipv6_autoConfig_dns1=
ipv6_autoConfig_dns2=
upnp_enable_autoScan=0
ipv6_auto_dns_assign=0
bas_auto_conn_flag=0
orbi_auto_upg=0
autofw_port0=
ipv6_auto_dns1=
ipv6_auto_dns2=
qos_auto_bandwidth=0
green_enable_autorefresh_status=0
enable_dev_auto_refresh=1
wl_rate=auto
auto_check_for_upgrade=1
auto_update=1
root@RBR50:/# root@RBR50:/#The 3 configurations highlighted above you will want to update the value from =1 to =0
orbi_auto_upgrade=1
auto_check_for_upgrade=1
auto_update=16) To update run the following commands:
nvram set orbi_auto_upgrade=0 <ENTER> (no spaces after set)
nvram set auto_check_for_upgrade=0 <ENTER> (no spaces after set)
nvram set auto_update=0 <ENTER> (no spaces after set)
7) Type the following commands to confirm the 3 configurations are set to =0
nvram show | grep orbi_auto_upgrade <ENTER>
nvram show | grep auto_check_for_upgrade <ENTER>
nvram show | grep auto_update <ENTER>
8) After you confirmed the 3 configuration values are set to =0 then type nvram commit<ENTER> (this step will save the changes)
9) Type exit to terminate the telnet session
10) Go back to the <Router IP Address>/debug.htm web page and uncheck Enable Telnet
Please note within a day or so the Orbi will know there is an updated firmware release available but it will not automatically install it. If you do go back into a Telnet session after the Orbi knows there is an updated firmware release the configuration orbi_auto_upgrade will have a value greater than 1. That is okay. Do not change the value back to =0