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Forum Discussion
Video buffering and slow internet
Same issue since firmware upgrade. Streaming TV shows buffer and video calls freeze.
3 Replies
Not much to go on.
What NG product are you referring too?
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router. CAT6 is recommended.There's a support site with access to manuals, firmware, install guides, etc.
Go to https://www.netgear.com/support/
Type in your model number and from there it'll take you to the above.
Its a great resource to start with.Orbi RBR50
Firmware: V2.7.4.24 (latest version)Internet Provider: Spectrum
Modem: Technicolor ET2251
Issue only started happened when I upgraded to latest version. Will go back to previous version of Firmware unless
there is a fix for the current one.
Seems pretty clear to me: update firmware, issues arise. If manually loading the previous firmware makes the issues go away, that's all you can do at this time. (Please check your private messages in a few minutes.)
