NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
VLAN tagging for TPG NBN
I have just had NBN connected here in Australia through iiNet which uses the TPG FTTC service.
It uses PPPOE and requires the WAN port to be set with a VLAN ID of 2 and priority of 0.
I have set this up but have had no luck getting the internet working. I have attached screenshots of the config.
- Hey mate it took me a couple hours last night but I've worked it out. You have to upgrade the firmware on the Orbi to the latest version. I had to put my D7000 in bridge mode (modem only) and then connect my Orbi to it in AP mode. This let the Orbi connect to the internet enough to download and install the firmware. The new firmware let's you change the VLAN ID to 2 which is required for TPG HFC or similar NBN. The old firmware just made it stick to a VLAN ID of 10 no matter how many times you tried to change it. Once it was updated I just went to the Orbi, Advanced Settings and then went to the VLAN section and set the "Set VLAN by group" option for internet to VLAN ID 2. Then it worked! I'm now able to use the Orbi connected directly to the NBN. No more intermediate routers. Hope this helps!
9 Replies
Hello mexiwi,
If you are willing to work with support on the issue please let me know and I will PM you requesting for more information.
Best regards,
Christian
Hi, so the solution was the Orbi doesn't support VLAN tagging for the WAN port and I have had to connect the Orbi to the router in AP mode.
Although the support guy seemed somewhat fixated that the unit I was replacing was a modem/router, yet the Orbi is only a router, I'm well aware of that, the unit I am replacing is only operating as a router as it is connected to the NCD which is a VDSL modem.
So for clarity, I have 3 devices:
1x NBN NCD which is a NetComm VDSL Modem NDD-0300
1x iiNet Technicolour TG789vac V2 Gateway/Router
1x Orbi RBK50
The standard connection is:
Technicolour WAN port -> Ethernet cable --> NCD --> Phone socket
I wanted to connect the Orbi in the same was as I had with my ADSL service (Orbi -> Bridged ADSL Modem --> phone socket) setting the PPPOE credentials in the Orbi as before.
So I had the Orbi connected as below:
Orbi Internet Port --> ethernet cable --> NCD --> phone socket.
However the NBN connection requires the PPPOE credentials to also include VLAN tagging which the Orbi apparently cannot do.
So, can VLAN tagging for the PPPOE credentials on the WAN port be included in a future firmware?
