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Forum Discussion

modcookieparty's avatar
Mar 19, 2020

VPN Client - Can't Connect

I have been unable to connect to my work's servers through a VPN on ORBI.  If I turn off DHCP then it connects but the ORBI systems doesn't work - any ideas to fix this?

6 Replies

  • CrimpOn's avatar
    CrimpOn
    Guru - Experienced User

    modcookieparty wrote:

    I have been unable to connect to my work's servers through a VPN on ORBI.  If I turn off DHCP then it connects but the ORBI systems doesn't work - any ideas to fix this?


    Perhaps you could provide more information about the situation.  Are we talking about:

    • My work has servers and requires me to use VPN software to reach them.
      I have VPN software on my computer and unable to connect.
    • My work has an Orbi router and servers behind the Orbi, so I need to use a VPN to connect to the Orbi and then reach the servers.

    DHCP has to be turned off on what? (my computer?  the Orbi?)

     

    • modcookieparty's avatar
      modcookieparty
      Aspirant

      I have an Orbi at home and am trying to use a client VPN for connecting to my work servers.  I can connect to the VPN on my Windows laptop but can't connect to my files at work.  I turned off the DHCP setting on ORBI which allowed me through to my work drives but caused issues with every other device in the house.  Thanks for the help.

      • CrimpOn's avatar
        CrimpOn
        Guru - Experienced User

        The computer running VPN client software is connected to the Orbi, correct?

        Did you set a static IP address on the computer?

        Yes, without a DHCP server somewhere on the network, every device will be unable to get an IP address and simply will not function.