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Forum Discussion
rexfox
Feb 01, 2019Tutor
WAN Interface stuck at 100 MBPS
Okay trying the community since my "support contract time is up" and it cost 90 bucks to talk to someone for a simple question. Upgraded Cable modem to a 250 Mbps connection. When i test the bac...
- Feb 01, 2019
Problem solved. It is the cabling. I did a test by taking the router down to the basemend and connecting via a known good 5E to the Wan port of the router and the other end to the LAN port of the SB8200 cable modem. Powered up the router and connected my laptop with the GIGE ethernet to a hardwired port on the router.
BAM--1000M in the connection table on WAN. Then I rand speed test, BAM 264 Mbps which is even higher than my 250 Mbps subscription!!. I did not even reset the cable modem.
Put evertything back the way it was and the WAN went back to 100M. So I need a new cable run from the SB8200 up to where my router is. I need it up here because the basement is basically a concrete box in the ground so wireless not so good from there :). No big, just glad I finally figured it out. And thank you guys for helping out.
Brought me back to my telecom days.....always check the cabling first!!!
ekhalil
Feb 01, 2019Master
- Do you get the same result if testing while connected to router or satellite?
- Do you have wired or wireless backhaul?
- What other wired devices do you have connected to Orbi router and satellite(s)
- rexfoxFeb 01, 2019Tutor
Yes the interface table on the orbi router indicates 100 MB and any hardwired port is same result. Not sure why the satellite would matter as much. I have my Gaming PC hooked to the orbi direct, the rest of the ports go to various PC devices etc.
As I stated before I connected directly to SB8200 with a laptop via hardwire cable and it worked. I have a second cable that does go through a cross connect panel up into where the ORBI is about 50 feet away via a CAT5E cable. I am going to try making a CAT6 cable later tonight and eliminate the cross connect.
I saw on another thread cabling could be a root cause so its pretty easy to just take the router down into the basement where the cable modem is and give that a shot I guess.