NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

rexfox's avatar
rexfox
Tutor
Feb 01, 2019
Solved

WAN Interface stuck at 100 MBPS

Okay trying the community since  my "support contract time is up" and it cost 90 bucks to talk to someone for a simple question.   Upgraded Cable modem to a 250 Mbps connection.   When i test the bac...
  • rexfox's avatar
    rexfox
    Feb 01, 2019

    Problem solved.    It is the cabling.   I did a test by taking the router down to the basemend and connecting via a known good 5E to the Wan port of the router and the other end to the LAN port of the SB8200 cable modem.    Powered up the router and connected my laptop with the GIGE ethernet to a hardwired port on the router.

     

    BAM--1000M in the connection table on WAN.   Then I rand speed test, BAM 264 Mbps which is even higher than my 250 Mbps subscription!!.   I did not even reset the cable modem.    

     

    Put evertything back the way it was and the WAN went back to 100M.   So I need a new cable run from the SB8200 up to where my router is.   I need it up here because the basement is basically a concrete box in the ground so wireless not so good from there :).   No big, just glad I finally figured it out.  And thank you guys for helping out.

     

    Brought me back to my telecom days.....always check the cabling first!!!