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Forum Discussion
rexfox
Feb 01, 2019Tutor
WAN Interface stuck at 100 MBPS
Okay trying the community since my "support contract time is up" and it cost 90 bucks to talk to someone for a simple question. Upgraded Cable modem to a 250 Mbps connection. When i test the bac...
- Feb 01, 2019
Problem solved. It is the cabling. I did a test by taking the router down to the basemend and connecting via a known good 5E to the Wan port of the router and the other end to the LAN port of the SB8200 cable modem. Powered up the router and connected my laptop with the GIGE ethernet to a hardwired port on the router.
BAM--1000M in the connection table on WAN. Then I rand speed test, BAM 264 Mbps which is even higher than my 250 Mbps subscription!!. I did not even reset the cable modem.
Put evertything back the way it was and the WAN went back to 100M. So I need a new cable run from the SB8200 up to where my router is. I need it up here because the basement is basically a concrete box in the ground so wireless not so good from there :). No big, just glad I finally figured it out. And thank you guys for helping out.
Brought me back to my telecom days.....always check the cabling first!!!
rexfox
Feb 01, 2019Tutor
Thanks for the suggestions. Yes, my laptop has a gig card in it and it worked when I hook it direct to the cable modem. I have not reset my orbi to factory default but I can try that. I am going to try the cable first though and see if that fixes it. I read on another cabling issues could cause it to drop down to 100M. It would be very easy to just take it down stairs use a known good cable and verify it does not work, then do the factor reset.
rexfox
Feb 01, 2019Tutor
Problem solved. It is the cabling. I did a test by taking the router down to the basemend and connecting via a known good 5E to the Wan port of the router and the other end to the LAN port of the SB8200 cable modem. Powered up the router and connected my laptop with the GIGE ethernet to a hardwired port on the router.
BAM--1000M in the connection table on WAN. Then I rand speed test, BAM 264 Mbps which is even higher than my 250 Mbps subscription!!. I did not even reset the cable modem.
Put evertything back the way it was and the WAN went back to 100M. So I need a new cable run from the SB8200 up to where my router is. I need it up here because the basement is basically a concrete box in the ground so wireless not so good from there :). No big, just glad I finally figured it out. And thank you guys for helping out.
Brought me back to my telecom days.....always check the cabling first!!!
- FURRYe38Feb 02, 2019Guru - Experienced User
Glad you figured it out. CAT 6 or batter is recommended for LAN cabling for current ethernet networks.
Enjoy.