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Forum Discussion
BrianG_Simi
Apr 05, 2021Star
What does "Connected via Orbi" mean in my wi-fi connection & is it a problem "via Orbi" is now gone?
I was struggling with the Samsung "Couldn't Authenticate Connection" error and went through a number of different ways to remove and recreate my current wi-fi connection.
At some point in the "reset" process, I got in a state where even though I had deleted my connection, when I restarted my phone my wifi connection was there and connected, with a message saying "Connected via Orbi".
After a few more disconnections and "Forget Network"s and removing / reinstalling the Orbi app and phone restarts, I'm at a pretty solid place in regard to the authentication error (knock on wood / keeping fingers crossed), but the network connection now just says "Connected", with no "via Orbi".
How did I get the "via Orbi" in the first place and is it a problem I'm not seeing it ("via Orbi") now?
6 Replies
- schumakuGuru - Experienced User
Probably is shows the network with this "via Orbi" somewhere in the Orbi App - on plain Android (or Apple iOS) only the network name (SSID) will be shown.
- Just to be clear, the "Connected via Orbi" was showing in the Android (Samsung One UI 3.1) wifi screen, not within the Orbi app.
I was hoping it has some significance and provides a clue to the authentication errors I was seeing. I can't seem to duplicate it. Perhaps, it's related to creating the network directly from the main router vs a satellite?- CrimpOnGuru - Experienced User
An internet search for "Samsung One UI 3.1 WiFi" turned up numerous issues with connecting to WiFi after the Samsung update.
I did not locate a post that specifically mentions the term "via", but I gave up pretty quickly.
My guess is that since this appeared on the phone, the answer lies with Samsung, not Netgear.