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Forum Discussion
t_k
Feb 08, 2018Luminary
What you can expect with your Orbi system
I'm writing this mainly because a post like this would have saved me a lot of time and effort. If you're thinking about buying an Orbi system, or recently purchased one, here's a few things you can e...
naerok
Feb 27, 2018Apprentice
FURRYe38 why did you post and delete a reply to me? I was just typing another reply to say that your claim of 'one device can have multiple connections if they have multiple browser windows open to count towards the 250 connection' is total ignorance and almost laughable - especially if you are in the testing field as you say, I hope you aren't one of the people testing the Orbi for Netgear. Please refrain from spreading misinformation on these forums.
FURRYe38
Feb 27, 2018Guru - Experienced User
So someone is removing my posts I'm not.
So I'll digress from this and continue to post other wise. Information is up to users to use or not. If you feel that i'm not giving good info, then thats fine too. It's clear that you don't. I can accept that. I'l still posting. I'll agree to disagree and keep it professional. Moderators can always contact me directly if there is a problem.
Good Luck.
- naerokFeb 27, 2018Apprentice
Yeah, I agree with you that information is up to the user to use. However you are giving out bad, incorrect, and repetitive information that has been covered in this thread, along with the LARGEST thread in these forums that discuss the exact issue here: https://community.netgear.com/t5/Orbi/Orbi-satellite-dropping-connection/m-p/1355419#M12533
- FURRYe38Feb 27, 2018Guru - Experienced User
And I have been helping others successfully:
https://community.netgear.com/t5/Orbi/AC3000-RBK50-iPad-Pro-WiFi-connection-issues/m-p/1507235
So information is good.
I see you have moved on to a differnt Mfr anyways. No patience either.
Have a good one.
- naerokFeb 27, 2018Apprentice
Except even in that post you linked, the solution for the user had nothing to do with your 'help' (disabling/enabling beamforming/mimo). They just downgraded their firmware. I'm sure you've been helpful I don't doubt that, but you are adding nothing to the discussion to this specific issue.
Do you understand the user's problem with DHCP lease? It's the same issue posted in by t_k in the first post of this thread:
"The fact that it's a layer 2 backhaul issue is easy to confirm. When you're having any connectivity problems with a device, just change the device radio's MAC address, wait a few seconds for a new DHCP address and "viola", the connectivity problems will be fixed."
If that iPad user was able to renew their DHCP, their connection would be back. It has NOTHING to do with beamforming/mimo like you suggested. It is further confirmed by the user solving their issue by downgrading their firmware which is what the recommendation is for this exact issue by netgear here: https://community.netgear.com/t5/Orbi/OrbiOS-MR-2-1-issues/m-p/1508666#M23873
The fact that you thought one device with multiple browser windows open can count as more than 1 device for the "250 concurrent devices" supported by Orbi makes me think that you arent super knowledgable with how wireless networks work - which is fine.
Like I said, I'm glad you are trying to help but in this case you are just spreading misinformation and undermining the people that are experincing this issue that is confirmed by netgear.
Also I see you edited your post to add a sly "I see you have moved on to a differnt Mfr anyways. No patience either."
My patience was the month of debugging an issue with no update from Netgear until just recently when they acknowledged issue with their firmware https://community.netgear.com/t5/Orbi/OrbiOS-MR-2-1-issues/td-p/1506307
It's really your comments like this that blame the user instead of seeing the facts laid out in front of you of tons of users experiencing the same issue and by netgear acknowledging the issue themselves, that's super frustrating for people that have struggled with the Orbi.