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samor23's avatar
samor23
Tutor
Jun 02, 2020

when did orbi merged both 2ghz and 5ghz?

when did orbi merged both 2ghz and 5ghz? it caused some of my deevices to go offline

3 Replies

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    When Orbi first came out 4 years ago. It's how Orbi is designed to use 1 SSID name for both 2.4Ghz and 5Ghz. Separation of SSIDs is not supported by NG. 

     

      • FURRYe38's avatar
        FURRYe38
        Guru - Experienced User

        Default code for FW is to only use 1 ssid name. If you separated the SSIDs before the update, then you'll need to do that again. 

         

        Good Luck.