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Forum Discussion
robo9000
Sep 29, 2019Tutor
Why does the Orbi App REQUIRE location services to be enabled?
I downloaded the Orbi app and it won't let me continue without allowing location services on. It says it needs it to 'automatically connect to wifi'. Well, my phone already automatically connects to my wifi. Why does location services HAVE to be on to use this app? It makes no sense unless you're trying to steal my location. I was going to sign up for Armor, but now I don't trust Netgear at all so I'm thinking of switching routers entirely.
6 Replies
- ekhalilMaster
As mentioned in the app, Location Services is needed to allow the app to automatically connect your mobile device to your Orbi network if you -later- change the network name (SSID), without repeating the authentication procedure.
I think Location is also used in the Orbi app mainly to select the app language.
- robo9000TutorRight, but I could easily reauthenticate myself if I change the SSID. The app should still operate without requiring location services and as it stands you can’t.
- CrimpOnGuru - Experienced User
I reloaded the Orbi app on my Android phone just ow (version 2.4.8.816). When it asked for "Location Permission" it definitely was an option. One of those ominous warnings, "May experience reduced experience if location is not allowed." The app was clearly prepared to proceed without knowing location. Maybe the Apple app is different?
- ShtWifiuuuInitiateThe app refuses to allow access without it! This is against Apple App Store policy and will be making a complaint there as well. To make things worse, last time installing a firmware update they didn’t need location access to mess up my network, now they have location access and still have to manually unplug and install updates.