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robgardien's avatar
robgardien
Aspirant
Dec 20, 2019

Wifi drop

I am having Wi-Fi dropouts with my Orbi configuration. I have the following setup:

 

- RBR40 router in AccessPoint mode

RBW30 Wall Sattelite with 5G backhaul

- RBS20 Sattelite with wired backhaul

 

I have done some reserach in this forum as well as google. I tried the following steps but they did not help:

-Try enabling Beamforming and MIMO. Under Advanced Tab/Advanced Settings/Wireless Settings

-Try disabling the following and see:
Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s).

-Rebooting by unplug for 5 minutes and turn off the power button on the router.

- Changing the Transmit Power Control to 75%

- Change Preamable Mode to Long Preamable

 

I work in IT so I als enabled telnet to change the 5G Wifi SSID but that didn't help. I have no clue to as why my WiFi on my phone is dropping. Please help!

 

What FW is currently loaded? V2.3.5.30
What is the Mfr and model# of the ISP modem the NG router is connected too? Mikrotik router
Is the Orbi system operating in Router or AP mode?  AP mode with 2 sattelites

What is the size of your home? Sq Ft? 1000

 

What channels are you using? Auto?  I am manually set to 1 for 2.4ghz and 48 for 5ghz.
Any Wifi Neighbors near by? If so, how many? 8 different networks by me.
What WPA security modes are you using? WPA2-PSK [AES]

 

 

12 Replies

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    What is the distance between the router and satellite(s)? 30 feet is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected. https://kb.netgear.com/000036466/How-far-should-I-place-my-Orbi-satellite-from-my-Orbi-router

     

    Any Wifi Neighbors using same channels?

     

    If you turn OFF the RBS and RBW leaving just the RBR wifi running, do you still experience this wifi drop? 


    robgardien wrote:

    I am having Wi-Fi dropouts with my Orbi configuration. I have the following setup:

     

    - RBR40 router in AccessPoint mode

    RBW30 Wall Sattelite with 5G backhaul

    - RBS20 Sattelite with wired backhaul

     

    I have done some reserach in this forum as well as google. I tried the following steps but they did not help:

    -Try enabling Beamforming and MIMO. Under Advanced Tab/Advanced Settings/Wireless Settings

    -Try disabling the following and see:
    Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s).

    -Rebooting by unplug for 5 minutes and turn off the power button on the router.

    - Changing the Transmit Power Control to 75%

    - Change Preamable Mode to Long Preamable

     

    I work in IT so I als enabled telnet to change the 5G Wifi SSID but that didn't help. I have no clue to as why my WiFi on my phone is dropping. Please help!

     

    What FW is currently loaded? V2.3.5.30
    What is the Mfr and model# of the ISP modem the NG router is connected too? Mikrotik router
    Is the Orbi system operating in Router or AP mode?  AP mode with 2 sattelites

    What is the size of your home? Sq Ft? 1000

     

    What channels are you using? Auto?  I am manually set to 1 for 2.4ghz and 48 for 5ghz.
    Any Wifi Neighbors near by? If so, how many? 8 different networks by me.
    What WPA security modes are you using? WPA2-PSK [AES]

     

     


     

     

     

     

    • robgardien's avatar
      robgardien
      Aspirant
      Removing the 2 sattelites did not work, now testing with one sattelite connected. Any other suggestions? Thank you for your help
      • FURRYe38's avatar
        FURRYe38
        Guru - Experienced User

        Manually download v2.5.1.8 FW for the system. Unpack the files, then manually update the RBSs first, then the RBR lastly. Factory reset the entire system. Walk thru the setup wizard. I would not add the RBS just yet. Just setup the RBR and see if the RBR changed behavior with the wifi drop. Does it still happen or no?