WiFi dropping sporadically

Question

I have gone through these forums looking for a solution....

So I use Xfinity.

My Cable modem is an Arris SB8200.

It seems that my WiFi is a sporidically dropping (and has been for some undetermined time frame, it may be when I upgraded the Cable Modem a few months ago)

Netgear support wants to charge me for the fix. they say it is some setting I have incorrect. I can't really afford to drop $90 for a new support contract.

Any ideas on what I need to alter?

Thanks!

plemans · Answer

1. what actual router do you have?&nbsp;2. what firmware is on the router?3. is it only wifi? do wired devices drop?4. are you using wan port aggregation with the sb8200?&nbsp;&nbsp;

netblokeusa · Answer

Firmware VersionV3.2.18.1_1.4.14

netblokeusa · Answer

Sorry Orbi Router is RBR750 (purchased through Costco if that makes a difference)

Firmware Version V3.2.18.1_1.4.14

I never notice anything connected to the main router dropping but from satelites yes.

For WAN Port integration do you mean this setting? I have internet port selected.

WAN Preference

Internet Port (1 Gbps)

WAN aggregation (1 Gbps + 1 Gbps, LACP-IEEE802.3ad)

plemans · Answer

You might get more help in the orbi ax forums as the users are more familar with the Orbi AX. I don't have one so can't attest to how well they work/firmware issues with them.

https://community.netgear.com/t5/Orbi-AX/bd-p/en-home-orbi-ax

One thing I would advise, don't use the 2nd port on the sb8200 with other devices or wan port aggregation. Its known to have issues with xfinity (drops).

netblokeusa · Answer

thanks I will try that&nbsp;

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WiFi dropping sporadically

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