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Carbs314's avatar
Carbs314
Follower
Oct 21, 2022

Wifi not connecting to main SSID

I had a power failure and when my orbi came back the only way i can use Wifi  was access the guest network i had setup. Every device in my house wont connect to the main SSID. I have rebooted the main Orbi and all the satellites several times. I also rebooted my main connection from AT&T. 

 

Any ideas ? I dont want to have to change hundreds of devices to a new SSID

2 Replies

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  • FURRYe38's avatar
    FURRYe38
    Guru
    Oct 21, 2022

    What Firmware version is currently loaded?
    What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
    Be sure your using a good quality LAN cable between the modem and router. CAT6 is recommended. 

     

    Has a power off for 1 minute then back ON with the ISP modem and router been performed since last update?
    Be sure to restart your network in this sequence:
    Turn off and unplug modem.
    Turn off router and computers.
    Plug in and turn on modem. Wait 2 minutes for it to connect.
    Turn on the router and wait 2 minutes for it to connect.
    Turn on computers and rest of network.

  • CrimpOn's avatar
    CrimpOn
    Guru
    Oct 21, 2022
    Carbs314 wrote:

    Every device in my house wont connect to the main SSID.

    Could you please provide more detail:

    • Do WiFi devices list the primary SSID as an available WiFi network?
    • What happens when a devices attempts to connect to the primary WiFi network?
      Does it report an error? or.....