WiFi Slow after 2-3 days until reboot?

What Firmware version is currently loaded?

Has a factory reset and setup from scratch been performed since last FW update?

What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?

What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected. https://kb.netgear.com/000036466/How-far-should-I-place-my-Orbi-satellite-from-my-Orbi-router

What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?

Try enabling Beamforming and MIMO(MIMO may or maynot be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings

Try disabling the following and see:
Armor, Circle, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Set Short preamble instead of Long preamble modes. Save settings and reboot the router and satellite(s).

Above suggestions working:
https://community.netgear.com/t5/Orbi/Throttling-Devices-RBK53/m-p/1858561/highlight/true#M81925
https://community.netgear.com/t5/Orbi/Orbi-Satellite-Drop-Connection-time-to-time/m-p/1890341/highlight/true#M88026

v16 working:
https://community.netgear.com/t5/Orbi/Orbi-SOAP-and-Excel/m-p/1901857/highlight/false#M90178
https://community.netgear.com/t5/Orbi/RBR20-RBS20-2-5-1-16-firmware-observations/m-p/1897766/highlight/true#M89405

You can try Voxels FW for Orbi:
https://community.netgear.com/t5/Orbi/Voxels-FW-available-for-50-series-Orbi-only-available/m-p/1883615#
You can revert back to stock FW if it doesn't work out for you. 

---

Sylvain24 wrote:

Hi,

 

I have exactly the same issue on my RBR50, since 2.5 firmware if i remember. I don't know why Netgear ignore the issue.

---

My Setup:

- SFR ISP (France) FTTH 1Gb DL / 500Mb Up.

-> Netgear GS105E-V2 last Firmware. -> Orbi RBK50 Only (Sat is not installed).

Drop speed is on both band: 2.4 and 5ghz, so the chanel is not an argument. Orbi firmware is 2.5.1.16, factory reset has been done a couple of version ago du to end support of separate SSID, but i had the drop speed issue before.

For me the drop speed is after on or two weeks, not days.

The GS switch is a managed switch. try disabling ALL IGMP and green ethernet protocols on the switch. Can you connect the RBR directly to the ISP FTTH?

Any Wifi Neighbors near by? If so, how many?

Try enabling Beamforming and MIMO(MIMO may or maynot be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings

Try disabling the following and see:
Armor, Circle, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Set Short preamble instead of Long preamble modes. Save settings and reboot the router.

Factory reset the RBR and setup from scratch with above suggestions. 

---

Sylvain24 wrote:

My Setup:

- SFR ISP (France) FTTH 1Gb DL / 500Mb Up.

-> Netgear GS105E-V2 last Firmware. -> Orbi RBK50 Only (Sat is not installed).

 

Drop speed is on both band: 2.4 and 5ghz, so the chanel is not an argument. Orbi firmware is 2.5.1.16, factory reset has been done a couple of version ago du to end support of separate SSID, but i had the drop speed issue before.

 

For me the drop speed is after on or two weeks, not days.

 

---

Maybe instead trying to enable/disable everything on the router you may explain the reason for each component ;)

---

FURRYe38 wrote:

What Firmware version is currently loaded?

Has a factory reset and setup from scratch been performed since last FW update?

What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?

What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected. https://kb.netgear.com/000036466/How-far-should-I-place-my-Orbi-satellite-from-my-Orbi-router

 

What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?

 

Try enabling Beamforming and MIMO(MIMO may or maynot be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings

Try disabling the following and see:
Armor, Circle, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Set Short preamble instead of Long preamble modes. Save settings and reboot the router and satellite(s).

 

Above suggestions working:
https://community.netgear.com/t5/Orbi/Throttling-Devices-RBK53/m-p/1858561/highlight/true#M81925
https://community.netgear.com/t5/Orbi/Orbi-Satellite-Drop-Connection-time-to-time/m-p/1890341/highlight/true#M88026

v16 working:
https://community.netgear.com/t5/Orbi/Orbi-SOAP-and-Excel/m-p/1901857/highlight/false#M90178
https://community.netgear.com/t5/Orbi/RBR20-RBS20-2-5-1-16-firmware-observations/m-p/1897766/highlight/true#M89405

 

You can try Voxels FW for Orbi:
https://community.netgear.com/t5/Orbi/Voxels-FW-available-for-50-series-Orbi-only-available/m-p/1883615#
You can revert back to stock FW if it doesn't work out for you. 

---

Sylvain24 wrote:

Hi,

 

I have exactly the same issue on my RBR50, since 2.5 firmware if i remember. I don't know why Netgear ignore the issue.

---

 

I updated the firmware to 2.5.1.16 and reset but this issue still occurs. I was hoping this new firmware would fix it but unfortunately, that isn't the case. I've done everything you suggested also but it made no difference.

 

This Orbi system has serious issues clearly.

I would make contact with NG support and ask for additional help and information. Possible RMA as well if thats an option. 

If RMA isn't available after you talk to NG, You can try Voxels FW for Orbi:
https://community.netgear.com/t5/Orbi/Voxels-FW-available-for-50-series-Orbi-only-available/m-p/1883615#
You can revert back to stock FW if it doesn't work out for you.

---

yototogblo wrote:

---

FURRYe38 wrote:

What Firmware version is currently loaded?

Has a factory reset and setup from scratch been performed since last FW update?

What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?

What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected. https://kb.netgear.com/000036466/How-far-should-I-place-my-Orbi-satellite-from-my-Orbi-router

 

What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?

 

Try enabling Beamforming and MIMO(MIMO may or maynot be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings

Try disabling the following and see:
Armor, Circle, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Set Short preamble instead of Long preamble modes. Save settings and reboot the router and satellite(s).

 

Above suggestions working:
https://community.netgear.com/t5/Orbi/Throttling-Devices-RBK53/m-p/1858561/highlight/true#M81925
https://community.netgear.com/t5/Orbi/Orbi-Satellite-Drop-Connection-time-to-time/m-p/1890341/highlight/true#M88026

v16 working:
https://community.netgear.com/t5/Orbi/Orbi-SOAP-and-Excel/m-p/1901857/highlight/false#M90178
https://community.netgear.com/t5/Orbi/RBR20-RBS20-2-5-1-16-firmware-observations/m-p/1897766/highlight/true#M89405

 

You can try Voxels FW for Orbi:
https://community.netgear.com/t5/Orbi/Voxels-FW-available-for-50-series-Orbi-only-available/m-p/1883615#
You can revert back to stock FW if it doesn't work out for you. 

---

Sylvain24 wrote:

Hi,

 

I have exactly the same issue on my RBR50, since 2.5 firmware if i remember. I don't know why Netgear ignore the issue.

---

 

I updated the firmware to 2.5.1.16 and reset but this issue still occurs. I was hoping this new firmware would fix it but unfortunately, that isn't the case. I've done everything you suggested also but it made no difference.

 

This Orbi system has serious issues clearly.

---

It's time to give up on Orbi. I'm still within my return window for my latest purchase so would return it. Thanks for your help but I don't need a RMA because as I said, I've tried 5 different Orbi RBK50 or RBK50V systems and every single one of them has had this issue. There's also a chance that something about my devices (maybe too many devices connected to the Satellite) causes the system to slow down but that's unacceptable to me. I give up though.

Wondering if there is some sort of wifi interferances around your area that maybe a cause as well. 

Ok, yes if your with in your warranty return period, return it and find something else that works for you. Sorry Orbi didn't. 

Good Luck. 

For me, the consistency of when the satellite slows down (every 4 days on the latest firmware) makes me really doubt it's wi-fi interference. I'd expect that if it was truly interference, the slowdowns would occur right away. The other interesting thing is that the latest firmware delayed when the slow down occurs (was previously every 2 days consistently but now, it's always 4 days). As such, pretty positive it's a firmware issue. Just not sure if the firmware gets bogged down based on the number of devices etc.

Possible combination of FW, HW and environment. I tend to think more envrionment if you have tired other Orbi systems and they exhibit same problem. 

Something to try, turn OFF the RBS and just run the RBR alone. Turn OFF all non priority devices, use just a few and check speeds over the few days. Then graduate adding some devices, keep in adding untill you notice something. 

I hate to say it, but I gave up fighting with this thing.  I have tried everything - factory resets, new firmware, old firmware, custom firmware, changing channels based on local wifi signals, etc..  I even went so far as to spend 2 hours in my attic and basement getting a network cable up to the location where my satellite was - no help.  The number of speed reductions and connection drops was becoming increasingly frustrating.  Given I am out of my warranty period I have purchased the ASUS ZenWiFi AT8.

I am open minded enough that I will monitor the ASUS for similar behavior, and if it occurs, it would support the theory that there is something environmental or a problem with my infrastructure - and not with the Orbi itself.

Good luck everyone.

I should also note that I currently have the RBK50V and I don't Voxel's firmware works on that satellite (RBS40V satellite).

Ya, Voxels FW only works on the 50 series RBR and RBS. 

Anyways, if you can't get what you have working, I'd return it and get into someting that does. 

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yototogblo wrote:

I should also note that I currently have the RBK50V and I don't Voxel's firmware works on that satellite (RBS40V satellite).

---

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cdnSpinalTap wrote:

I hate to say it, but I gave up fighting with this thing.  I have tried everything - factory resets, new firmware, old firmware, custom firmware, changing channels based on local wifi signals, etc..  I even went so far as to spend 2 hours in my attic and basement getting a network cable up to the location where my satellite was - no help.  The number of speed reductions and connection drops was becoming increasingly frustrating.  Given I am out of my warranty period I have purchased the ASUS ZenWiFi AT8.

 

I am open minded enough that I will monitor the ASUS for similar behavior, and if it occurs, it would support the theory that there is something environmental or a problem with my infrastructure - and not with the Orbi itself.

 

Good luck everyone.

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Did you try Voxel's firmware? Wondering if that also didn't work for you so I don't bother loading that on my RBR50 router. Were your speed reductions only on your satellite or also on the router? Also, sounds like both wireless and ethernet backhaul had the slowdown for you. I have wireless and wondering if ethernet might help but don't want to bother trying to set up ethernet backhaul if it won't solve the issue.

Thanks

I did try various versions of Voxel's firmware, but it did not make any difference with the slowdowns and lost connections (this leads me to believe that it is hardware related or some other environmental factor, and not firmware).

My speed reductions were system wide.  Once it hit, it would essentially bring down the entire network - wired or wireless.  I have been running the last week without the satellite connected and we are still having the issue.

My results indicated that the wired backhaul did not make a difference.

ETA:  I will report back with my results using the ASUS system.

Shot in the dark here - but do any of you experiencing issues have any devices from Shenzhen RF Technology Co., Ltd showing up on your network?  I switched my Orbi system out for an Asus system and it has been rock solid...until I added my weather station to the network.  The weather station connects as Shenzhen RF Technology Co., Ltd.  Again, I know it is a shot in the dark, but thought I would mention it.  I am going to keep it on my network for a while and see what happens.

So your seeing problems when you connect this one device? Even with the Asus system? 

Would be interesting to see if you re-connected the Orbi system and left this one device off line to see if Orbi works better. 

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cdnSpinalTap wrote:

Shot in the dark here - but do any of you experiencing issues have any devices from Shenzhen RF Technology Co., Ltd showing up on your network?  I switched my Orbi system out for an Asus system and it has been rock solid...until I added my weather station to the network.  The weather station connects as Shenzhen RF Technology Co., Ltd.  Again, I know it is a shot in the dark, but thought I would mention it.  I am going to keep it on my network for a while and see what happens.

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As I mentioned, the system had been rock solid until a few hours after this device was attached.  I am continuing to monitor to try to narrow it down further.

Unfortunately I cannot install the Orbi system again, as I sold it a few days ago (with full disclaimer on the issues I was having).

Would be interesting to know if this one device could have been the cause. 

cdnSpinalTap wrote:

Shot in the dark here - but do any of you experiencing issues have any devices from Shenzhen RF Technology Co., Ltd showing up on your network?

---

No such device on mine. 

I just got yet another Orbi RBK50V and it worked well for the first 5 days. Alas, this morning, slowdown occurred. I had installed 2.5.1.16 and reset the system before adding any devices. I had also removed some devices from the system (my brother moved out so fewer strain and devices). All of that didn't prevent a slowdown.

At this point, it's clear these devices are faulty. Time to finally call it quits. Tried the best I can.

Any recommendations for another mesh system?

Thanks

Hello,

It sounds like you are at the same place I was - very frustrating indeed.

I went with an ASUS ZenWifi AX (XT8).  It got pretty good reviews overall, and it has performed well for me.  I do like the interface a lot better than the Orbi interface.  There is a lot more information presented and it is very configurable.

I've had it for about 2 weeks now and it has been pretty solid.  I did have one instance where my network came to a halt and it was shortly after I added a couple of new devices.  At the time I rebooted and the system has been solid again for about 7 days so far.  Regardless of the 1 incident I had, I am much happier with the performance and stability of this system.  Even the incident I had was different than the Orbi - the network just halted and did not progressively slow down.  Both irritating, but I would rather have a complete outage and deal with it rather than not noticing my network is degrading until I get dropped out of a Teams meeting or something.

FYI i try the three last Voxel Firmware, and after 10 days, exatly the same issue: stick at 50Mb/s. After reboot, 450Mb/s.

I was never able to address the annoying drop to low speeds on my setup.  My next WiFi system will definitely not be an Orbi.