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jstampfli's avatar
jstampfli
Aspirant
Jan 09, 2017
Solved

Wifi works but all other ports do not

I have a good internet connection to the internet but for whatever reason, none of my outgoing ports are working when I directly plug into it. Not sure why that's happening?
  • I contacted support and found out the ip address on the satelite was not matching the router.  What I was told to do next is unplug everything coming into the satelite and hold the reset button down for about 1 minute.  Once that was done it hooked up to the router no problem and worked perfectly.  

3 Replies

    • jstampfli's avatar
      jstampfli
      Aspirant

      I contacted support and found out the ip address on the satelite was not matching the router.  What I was told to do next is unplug everything coming into the satelite and hold the reset button down for about 1 minute.  Once that was done it hooked up to the router no problem and worked perfectly.