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nick776's avatar
nick776
Guide
Feb 12, 2017
Solved

Wired Backhaul

My refund period for my Orbi is about to expire.  Can a moderator comment (hopefully a NetGear Employee) as to when/if we will get wired backhaul?  If it is in the next six months, I will keep my Orbi.  If it is not, I will return Orbi for Velop or Eero.  It is simply mind-boggling that Orbi doesn't have the wired backhaul option.  One node out in my detached garage needs to be wired.  The nodes in my house are wireless.  We should be given the option for a wired connection to a satellite from router.  Other mesh systems that cost the same as Oribi have such an option.  Heck, mesh systems that cost LESS than Orbi have such an option.

 

If someone can confirm that this option is in the works, I will keep Orbi.  If not, bye bye Orbi.   

29 Replies

  • DarrenM's avatar
    DarrenM
    Sr. NETGEAR Moderator

    Hello nick776

     

    I know this is being discussed and might be added later but I do not have any timelines as when this might happen

     

    DarrenM

    • Hirrdgoon's avatar
      Hirrdgoon
      Apprentice

      Yep, I am in he same boat and I will likley return mine. This is a significant feature left out, which many (search around the forms, its a lot) people want.

       

      I would take it as far as saying this is an oversight as all the compatition has this, and it should have been included from day 1.

    • JMU1998's avatar
      JMU1998
      Luminary

      Darren - ORBI is using a Qualcomm IPQ4019 which is a 720Mhz Quad core Processor!! Paired with 512Mb of RAM and 4Gb of flash and a wired backhaul can't be added via Firmware???  Seriously?? not even offer wired backhaul in AP mode? Seems a massive waste of a powerful machine limiting it's potential because of poor Firmware features. I don't want to get rid of Orbi I firmly believe it has a lot of potential just frustrated by Firmware thus far and lack of features.

  • AmitR's avatar
    AmitR
    NETGEAR Employee Retired

    Nick,

    Here's something I posted this morning on another thread for the same topic: 

    I've added Ethernet Backhaul into my list of Candidate Features for a future Firmware update.  I can't yet commit to a delivery date, but wanted to acknowledge that this is a valid use case and something we're looking seriously at.  

     

    https://community.netgear.com/t5/Orbi/Feature-Request-Orbi-Satellite-Ethernet-Backhaul/m-p/1144987#M299

     

    Orbi Product Management

    • JMU1998's avatar
      JMU1998
      Luminary

      This is heartening news that Netgear is looking into adding this Highly desired and needed feature to keep Orbi upto speed and ahead of Competition.  welcome news! I decided to keep Orbi based on this news I am sure many more will be happy to hear about the wired backhaul possibility.

      • JMU1998's avatar
        JMU1998
        Luminary

        Now even Amplifi are going to offer wired backhaul why does Netgear always have to play catchup after taking the lead? Competition always see to fly past Netgear even if Netgear starts ahead, just poor feature set and slow Firmware release plagues Netgear everytime they put out something promising, Orbi still has a lot of potential but features Must improve wired backhaul is one of them now every competitor is offering it!

    • kc2kth's avatar
      kc2kth
      Aspirant

      I'm chiming in here to add a vote for wired backhaul. I'm looking to replace my 2012 Airport Express with a mesh solution to improve coverage in my 2350 sq ft home and yard. I'd prefer to use wired backhaul between the devices so I can move my AP to the basement (instead of living room where the APE is now) with satellite on the 2nd floor, opposite end of the home. I already have a gig-E link between those locations so wired backhaul is really a no brainer.

  • I had eero - went back to my Netgear NightHawk, temporarily.  eero stores all of your configuration settings in the cloud and they have had several cloud outages.  When that happens, you cannot make changes to your eero configuration.  I found this out the hard way.  Went to open up one of my kids profiles via the eero app and got HTTP 500 errors.  First mistake - poor error handling and no indication their servers were down.  Next, went to disable profles, now the system started acting funny, disconnecting the satellite devices, etc.  Was left with the main eero running.  Could not reconnect the satellite because eero's registration servers were down.  So, I pulled it out, put the NightHawk back in, changed the IPs to match eero and was back in business.  Will sell the eero on ebay as the return period ended months ago.

     

    So, I bought the 2-pack Orbi and then started seeing this backhaul issue, have not installed it and will most likely return it now to amazon.  What a serious omission from a company in the networking gear business for years.  Even eero, a startup, had the presence of mind to include wired backhaul.  Sadly, they put all their eggs in the cloud basket and we know the cloud suffers outages.  At least Orbi can save the configuration local, cloud or both.  But, without backhaul, I will have to home run a cable to my office where the bulk of the bandwidth is needed.  Can do that, not a big deal, and I would if the backhaul feature seemed like it was coming in a firmware update.  Me suspects it is not anytime soon.

     

    Just wanted you all to know about eero limitations - may be a dealbreaker for you.  It was for me.

    • schumaku's avatar
      schumaku
      Guru

      NJITman wrote:

      But, without backhaul, I will have to home run a cable to my office where the bulk of the bandwidth is needed.  Can do that, not a big deal, and I would if the backhaul feature seemed like it was coming in a firmware update.


      Five by one. The Orbi system does establish it's wireless backhaul interconnecting all Orbi devices, router and satellite in a transparent way. No need to put in cables. If your router (or then the Orbi configured as a router) is located in a central point of the house, you still can put the Orbi satellite somewhere between half the way form the Orbi router (or or Orbi router in AP mode) to the office.

       

      You can still consider to install a network cable from the Orbi router (or Orbi in AP mode) to the office, to get the best possible (wired) performance there. Or from an Orbi satellite in case of wireless coverage for the office is not sufficient.

       

      Up to here, this is possible today.

      The aim why some users are requesting (and would be willing to add) a wired backhaul is using an existing (or to be established) network connection, being a direct network link being an existing layer 2 switched environment, to connect some or all Orbi systems over a wired network - ie. mainly to overcome the limited reach (and the performance impact) of the wireless 5 GHz backhaul connection.

      • NJITman's avatar
        NJITman
        Guide

        Can anyone post realistic network speeds attainable via this tri-band wireless link?  I have not connected Orbi to our network yet, so don't have any real-world data.  For example, our cable provider supplied 300 Mbps down/35 Mbps up at the router.  What kind of hit does Orbi impart to the integrated switch (wired Ethernet) for the main unit?  If you then have that wirelessly linked to the satellite Orbi, what would be the expected bandwidth conservation at the satellite Ethernet ports?  Of course, the weakest link will be that tri-band connection, just wondering how much loss I can expect.

         

        For example, 300 at router, 150 at Orbi main Ethernet, 75 at Orbi satellite Ethernet.  Just doing 50% conservation as an example.  If I instead run a home run cable from the Orbi main to my office, I will start off at 150 versus 75.  If Orbi had Ethernet backhaul, I assume I would fall somewhere between 150 and 75.

         

        With eero, I lost bandwidth due to the external switching needed.  First the output of the main eero was already down in the low 100s, so a huge hit there and then by the time it came out of the satellite eero, it was in the upper 50s.  So, in my office, I never experienced really fast Internet speeds due to the inherent switching bottlenecks.  It was actually faster on wireless!  So, even though eero has backhaul built in, the design of it was not resource efficient.  Plus, the other issues I mentioned - good riddance.

         

        If anyone can speak to the throughtput of the Orbi devices, that will probably drive my decision whether to return it.

         

        I like the unified SSID of these mesh devices, but they may not make sense for the more advanced networking crowd that wants the ability to customize, tweak and get the most bandwidth.

  • Has there been any update on ethernet backhaul?  I am about to buy eero or orbi.  My preference is orbi, but not without ethernet backhaul regardless of how good the dedicated 5ghz satellite connection is.

    • NJITman's avatar
      NJITman
      Guide

      No update that I have heard.  The Orbi definitely has provided faster throughput for my network, even without the wired backhaul.  The eero did not work for me - the reduced bandwidth (even over the wired backhaul) and the issues with them saving the configuration in the cloud were deal breakers for me.  I have a 3 pack eero for sale if you want to purchase it - I was going to sell it on eBay anyway.  Used it from September until March.  Still hoping for a firmware update to add wired backhaul to Orbi, but not holding my breath.

      • NJITman's avatar
        NJITman
        Guide

        Sounds like I can stop holding my breath - at least it is in the works.


        Thanks for the update!

    • NJITman's avatar
      NJITman
      Guide

      After using Orbi for two months, I am convinced that the mesh system of devices does not work as designed.  Without Ethernet backhaul, the Orbi system starts off at a huge disadvantage.  Add in the network drop issues that people are experiencing on the wireless backhaul.  I have switched back to my NightHawk - never had any problems and it is back to full speed for the network as well.

      • JMU1998's avatar
        JMU1998
        Luminary

        I wish they would include the wired backhaul feature in the next Beta