NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
joshuascott
Jun 11, 2019Aspirant
XR500 Terrible WiFI speeds
Last night I bought a RBK53 with two satelites from Costco to replace my 3 airport extreme system. The WiFi coverage is indeed better but the speed is terrible. The average speed is UNDER 100 mbps, I have a house that is 3000 square feet smaller than the specs and yet even sitting right by one of the satelites I get 50-70mbps. Each satelite is hardwired to the Orbi router.
Other details:
- ISP: XFinity (Gigabit speed)
- Modem: Motorola MB8600 (DOCSIS 3.1)
- Firmware Version: 2.3.1.60
What am I doing wrong?
Josh
7 Replies
Sort By
- joshuascottAspirant
Other details:
- ISP: XFinity (Gigabit speed)
- Modem: Motorola MB8600 (DOCSIS 3.1)
- Firmware Version: 2.3.1.60
What firmware are you on for the xr500?
How far apart are the orbi's? 30ft is required between orbi's.
have you changed/check wireless channels to see if there's interference on the channels you're on?
You stated you're running hardwired backhaul, excellent. this is the best backhaul in my opinion. What switch are you going through? Or are you directly connected? Make sure its gigabit if you're going through a switch. Also check your cables as a bad cable can slow you down to 10/100 speeds.
You list xr500 and the orbi setup. How do you have it hooked up? modem--xr500--orbi router--orbi satellites? Where is the switch in this? if this is roughly how its hooked up, is the orbi in AP mode?
- joshuascottAspirant
The Orbis are probably less than 30ft. They are simply on three floors above each other.I will confirm what the firmware is for the router. All of the cables are new and were connected to the airport extreme with way better results. Here is the network topography:
Modem -> Orbi -> Satelites (each directly connected to the Orbi router).
Lastly the Orbi is set up in Router mode.
Thanks for your help.