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Forum Discussion
Your experience with Firmware 2.2.1.210 released as of 10/3/18
The other long thread on the new firmware is useless and has become a tech support thread. Please only post your experience after upgrading to the new firmware, good or bad. I'd like to see everyone'...
Users should keep posting in this thread, regarless of good or bad experiences:
Helps to keep posts about this version of FW central and so users and NG support and see whats going on. Instead of having posts all over the the place.
This update was applied automatically and a taken my one satellite offline. It's in "config sync" mode. I definently did not choose to apply this update.
Even a hardware reset has not solved the issue. Tonight I will reinstall the older firmware.
- This latest firmware bricked my RBR50 router. After around 3 hours and 3 phone calls with NETGEAR yesterday, they are sending me a replacement router.
Symptoms after the firmware update (accomplished via iOS Orbi app)...below is a condensed listing of what happened.
— App said Update was complete, and was reconnecting to WiFi.
— Tried several times (tapping Retry) in the app, but still couldn’t connect to WiFi.
— Checked available WiFi networks, and mine wasn’t listed.
— While on phone with NETGEAR, tried both a 30 second and 60 second reset on the router...WiFi signal never appeared.
— While on phone with NETGEAR, I connected an Ethernet cable between a PC and the router. Wasn’t able to access orbilogin.com.
— At this point, support said they’d done all they could, and the router will have to be replaced.
So there’s nothing more I can do until the replacement router arrives. (Am also hoping the satellite wasn’t bricked as well....won’t know until I try setting up the router).You should always have a PC connected to the Orbi wired for doing any FW updates. https://community.netgear.com/t5/Orbi/Firmware-2-2-1-210-released-as-of-10-3-18/m-p/1647303/highlight/true#M42416
Have you tried recovering the Router?
https://kb.netgear.com/000059633/How-to-upload-firmware-to-a-NETGEAR-router-using-TFTP-client
Some say using the Windows TFTP program works over the one mentioned in the link. Try both...
OzzzieMike wrote:
This latest firmware bricked my RBR50 router. After around 3 hours and 3 phone calls with NETGEAR yesterday, they are sending me a replacement router.
Symptoms after the firmware update (accomplished via iOS Orbi app)...below is a condensed listing of what happened.
— App said Update was complete, and was reconnecting to WiFi.
— Tried several times (tapping Retry) in the app, but still couldn’t connect to WiFi.
— Checked available WiFi networks, and mine wasn’t listed.
— While on phone with NETGEAR, tried both a 30 second and 60 second reset on the router...WiFi signal never appeared.
— While on phone with NETGEAR, I connected an Ethernet cable between a PC and the router. Wasn’t able to access orbilogin.com.
— At this point, support said they’d done all they could, and the router will have to be replaced.
So there’s nothing more I can do until the replacement router arrives. (Am also hoping the satellite wasn’t bricked as well....won’t know until I try setting up the router).
FURRYe38 wrote:
Users should keep posting in this thread, regarless of good or bad experiences:
I beleive the first thread you mention was more intended as an announcement. Whereas the one started here is actually looking for experiences.