NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Your experience with Firmware 2.2.1.210 released as of 10/3/18
The other long thread on the new firmware is useless and has become a tech support thread. Please only post your experience after upgrading to the new firmware, good or bad. I'd like to see everyone'...
Update went smoothly. However my two Carrier Infinity Touch thermostats lost connection and I could not get them to connect manually no matter what I tried. Every other device had no problem. I rolled back to 2.1.4.16 firmware, and they connected within minutes. They identify themselves as "Microchip Technology Inc.". Please fix this incompatability. I have a router and two satellites. When I check for networks to connect to it shows all three devices as separate networks. Three networks with the same SSID. I don't see this on any other clients.
The roll back procedure needs some work. When trying it with the cable modem connected the firmware kept going back to the latest version even after manually updating to the old firmware. I don't know if it was really, but the router kept insisting that is was on the latest 2.2.1.210 firmware. Once I disconnected the cable modem I was able to update everything back to 2.1.4.16.
Just want to update my post from 10/6. I had rolled back the firmware so my two Carrier Infinty Touch thermostats would connect since they would not with the new firmware. Well on 10/14 I got an email from the Carrier Server that my thermostats had not reported in for a while. I checked the router and found it had autoupdated to the new firmware. I disconncected the cable modem and tried to roll back the firmware again, but as soon as I connected the modem the router autoupdated the firmware again. TELL IT TO STOP AUTO UPDATING! I would but there is no way to turn it off. Horrible way to configure it. You HAVE to be able to roll back firmware when it breaks your network! I tried a factory reset but that did not help. I tried changing channels on the 2.4G network. I tried changing CTS/RTS threshold, changing MTU size, turning off 20/40 MHz coexistence. I tried turning off Daisy Chaining. All that did was give me a poor connection on the satellite furthest away. I do not have beam forming, MU-MIMO, or fast roaming enabled. I can get the thermostats to connect to the wifi by using the guest with no security, but they cannot connect to the Carrier server because it is not a secure connection. I need them to connect to the server for remote access and weather information, etc. I have never had anything like this happen in all the years I have had wireless. I have a $300 network router and I will have to add an access point to get my two thermostats back. All because I cannot roll back the firmware. What a joke.