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Forum Discussion
Your experience with Firmware 2.2.1.210 released as of 10/3/18
The other long thread on the new firmware is useless and has become a tech support thread. Please only post your experience after upgrading to the new firmware, good or bad. I'd like to see everyone'...
Just want to update my post from 10/6. I had rolled back the firmware so my two Carrier Infinty Touch thermostats would connect since they would not with the new firmware. Well on 10/14 I got an email from the Carrier Server that my thermostats had not reported in for a while. I checked the router and found it had autoupdated to the new firmware. I disconncected the cable modem and tried to roll back the firmware again, but as soon as I connected the modem the router autoupdated the firmware again. TELL IT TO STOP AUTO UPDATING! I would but there is no way to turn it off. Horrible way to configure it. You HAVE to be able to roll back firmware when it breaks your network! I tried a factory reset but that did not help. I tried changing channels on the 2.4G network. I tried changing CTS/RTS threshold, changing MTU size, turning off 20/40 MHz coexistence. I tried turning off Daisy Chaining. All that did was give me a poor connection on the satellite furthest away. I do not have beam forming, MU-MIMO, or fast roaming enabled. I can get the thermostats to connect to the wifi by using the guest with no security, but they cannot connect to the Carrier server because it is not a secure connection. I need them to connect to the server for remote access and weather information, etc. I have never had anything like this happen in all the years I have had wireless. I have a $300 network router and I will have to add an access point to get my two thermostats back. All because I cannot roll back the firmware. What a joke.
Yep, super annoying that they just decided on their own to upgrade our firmware without our knowledge. It's screwed my devices up...and you can't even contact them thru their site without paying for support..der. All you can do is leave them a tweet but of course they wont reply to that either since it would be a free reply.
If you updated to recent FW v.210, try enabling Daisy Chain. Some have mentioned that this seems to be working in reverse order, enabling means disabled actually. Hoping NG support can have a look at this. So try this out as well.
https://community.netgear.com/t5/Orbi/Firmware-2-2-1-210-and-connection-problems-Skybell/m-p/1649275/highlight/true#M43001Try this:
vice86 wrote:
Yep, super annoying that they just decided on their own to upgrade our firmware without our knowledge. It's screwed my devices up...and you can't even contact them thru their site without paying for support..der. All you can do is leave them a tweet but of course they wont reply to that either since it would be a free reply.
The only way to get help after 90 days is to submit a ticket for an RMA if you are within the 1 year warranty period. Then they will try and help you over the phone. I had someone who had me change some settings, none of which worked of course. After that she was done with me.
Bottom line, there were three things that she cared about.
1.Could I connect to the router through a browser.
2. Was there internet access.
3. Were the satellites on line.
After that you are on your own. If nothing connects to the router, too bad.
About autoupdating the firmware, her line was "you have to auto update to get the best speed. If you roll back it won't be as fast", or something like that. I never had a speed issue, so don't know if that was a company line or her own made up BS.
