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Forum Discussion
Your experience with Firmware 2.2.1.210 released as of 10/3/18
The other long thread on the new firmware is useless and has become a tech support thread. Please only post your experience after upgrading to the new firmware, good or bad. I'd like to see everyone's feedback only to judge if this release is worth upgrading to or not. If you are having issues please open a new thread for support.
250 Replies
How exactly do you stop from auto update?
I did this:
1. Downgrade with router and satellite disconnected from Internet
2. Connect to Internet and start the telnet session + all the commands
But until I managed to commit the commands, the router was already able to download the updates and installed them the next day I started my PC.
Any tricks how to be faster?
Change the settings before downgrading, downgrade, and check the settings again.
<<still on 2.1.1.16 ... so blocking still is working; also set orbi_auto_upg to 0>>
send a facebook message to netgear if they knew the problems with 210? They responded this morning with the message that they where unaware of the problems. Linked me to this topic and suggested to call support.
So i called support (in the netherlands) and they said they are aware of the problems and technicians are working on a firmware upgrade.
They couldn't tell me when, but he suggested to keep an eye on the support forum, for a possible beta firmware release.
let's hope for a quick update.
Glad the block is working. Hopefully NG will come out with a new FW update soon. Keep an eye on the forum and download web site page is all you can do for now.
JeroenM wrote:
<<still on 2.1.1.16 ... so blocking still is working; also set orbi_auto_upg to 0>>
send a facebook message to netgear if they knew the problems with 210? They responded this morning with the message that they where unaware of the problems. Linked me to this topic and suggested to call support.
So i called support (in the netherlands) and they said they are aware of the problems and technicians are working on a firmware upgrade.
They couldn't tell me when, but he suggested to keep an eye on the support forum, for a possible beta firmware release.
let's hope for a quick update.
I told netgear that there is problems on latest firmware and remote didnt work on latest firmware but its working on 2.1.4.16,i dont like auto uppgrade when it uppgraded its self it stop workin and many problems,so i asked netgear please let us decide if we want to uppdate,if there is firmware bugs we can use older.Netgear answer whas this
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Hi . Unfortunately the feature is not available on any current firmware version but we have requested the feature to be implemented already so look for it in the next update. As we can't help you any further in this case i will unfortunately have to close it. have a good day. Netgear Support
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OK....I'm unsubscribing from this topic. WAY too many posts, for WAY too long...with no comment or resolution from Netgear.
Try and downgrade back to v.16 to see if that helps any. You'll need to block auto update.
OzzzieMike wrote:
OK....I'm unsubscribing from this topic. WAY too many posts, for WAY too long...with no comment or resolution from Netgear.
I think its clear now that Netgear doesn’t care, and believes providing the same responses will somehow change the outcome.
I too have given up on Netgear.
I tried Orbi when it first launched and witnessed the disaster it was and how NG did not care then. Luckily I was able to get a late return so I did not get financially burned. But I will never get back the countless hours, days and weeks, spent trying to make that product work.
Call me stupid, ignorant, etc, etc....I thought I would try one more time with NG using this Orbi Pro....
Guess what...
NOTHING HAS CHANGED!
And my final lesson learned.
We now live in a world where “If you want quality” and a company “who cares”...YOU MUST BUY TRUE COMMERCIAL GEAR. And stop living the illusion that companies such as Netgear will give you that quality.
Netgear is a consumer product company who clearly makes products as cheap as possible and outsources everything they can overseas. When they make mistakes, they will not own it. Nor will they show an ounce of concern. They will use the typical support robots who will give the same scripted responses they were trained to provide.
I too will be unlisting from this thread. Luckily I was smart this time and purchased an extended third-party warranty which I will most likely be using soon.
And never again will I look back to NG for ANYTHING.
Funny, I was looking at Netgear for a 10Gbe switch....But looking at the reviews, “its the same thing”. Bad products and constant complaints about how horrible Netgear support is.
The blocking seems to work - that's good news.
But for some reason the .16 is also not working correctly for me now. Although I get great w-fi coverage, I'm still having problems connecting to the satellite - starts fine with 5ghz, after few minutes I get reconnected to 2.4ghz and after another few minutes to 2.4ghz but to the router. Tried connecting/disconnecting the satelliter, also factory reset of the satellite.
Maybe I need to go further down with the firmwares?
Back again my orbi uppdated its self last night,and my iphone lost wifi many times this morning connections to wifi and my computer was offline and have lost internett connections,have to restart nettworks card on computerand its working again.
NOW i have to downgrade to V2.1.4.16 again,and then its working to next uppdate.
The new firmware is bad:( when im using my orbi system on firmwareV2.1.4.16 everything is working great:)intill its uppdating its self to latest firmware V2.2.1.210.
So no i have to downgrade to V2.1.4.16 one time in a week.
STOP auto when this new firmware is buggyyy.
Its all working so great on V2.1.4.16 i want to stay on V2.1.4.16 no problems at home.
- Firmware 2.2.1.210 applied, both router and satellite report the same version, satellite will no longer connect.
Google WiFi installed at the same time with 2 satellites vs 1 for the Orbi has been functioning without issue after multiple updates.
It’s a shame that the Orbi which seems to have so much promise is so unreliable, I’ll be calling support tomorrow as nothing I’ve done so far will resync the satellite with the base I see reboots on occasion (weekly at the least). Never any indication of why, which is disappointing after all of this time. (over 18 months)
Some 2.4Ghz-only devices still don't work. Never have seen a NG recommendation on what to do there either. I run an older Asus along with Orbi in order for Ring Battery Camera and my solar inverter (Fronius) to work and they work flawlessly with the Asus.
I'm kind of hoping for another firmware update that breaks fundamentals again so the Finance Committee will approve another expenditure from a different vendor.
This nightmare has:
1. Prevented me from purchasing Arlo cameras.
2. Prevented me from purchasing a NG NAS solution.
3. Prevented me from recommending Orbi. (period)
4. I even bought an off-brand NW switch just to be spiteful. :)
The amount of money, and my time, spent on this product just makes me shake my head.
Was the FW updated via auto update or did you manually load the FW update and set up from scratch?
What is the Mfr and model# of the ISP modem the NG router is connected too?
What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet is recommended in between them to begin with depending upon building materials.What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
What WPA security modes are you using?Try disabling the following and see:
MIMO, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s).
Disney Circle: https://community.netgear.com/t5/Orbi/WARNING-Firmware-2-2-1-210-is-junk/m-p/1667485/highlight/true#M45926If you updated to recent FW v.210, try enabling Daisy Chain. Some have mentioned that this seems to be working in reverse order, enabling means disabled actually. https://community.netgear.com/t5/Orbi/RBK50-Backhaul-Status-Poor-After-Firmware-Update-2-1-4-16/m-p/1680907/highlight/true#M48123
https://community.netgear.com/t5/Orbi/quot-Reverse-quot-Daisy-Chain-issue-any-update/m-p/1653439
https://community.netgear.com/t5/Orbi/Orbi-RBR50-Slow-Wired-WAN-after-2-2-1-210-Upgrade/m-p/1667058/highlight/true#M45881Try a Manual FW load:
https://community.netgear.com/t5/Orbi/Firmware-2-2-1-210-released-as-of-10-3-18/m-p/1647303/highlight/true#M42416You might try this for some of your IoT devices:
https://community.netgear.com/t5/Orbi/Orbi-and-FEIT-2-4GHz-IoT-wi-fi-bulbs/m-p/1664260/highlight/false#M45442
https://community.netgear.com/t5/Orbi/Orbi-Home-Wifi-amp-LA-Crosse-Weather-Station-Alarm-Clock-2-4GHz/m-p/1680357/thread-id/48008
usahale wrote:
I see reboots on occasion (weekly at the least). Never any indication of why, which is disappointing after all of this time. (over 18 months)
Some 2.4Ghz-only devices still don't work. Never have seen a NG recommendation on what to do there either. I run an older Asus along with Orbi in order for Ring Battery Camera and my solar inverter (Fronius) to work and they work flawlessly with the Asus.
I'm kind of hoping for another firmware update that breaks fundamentals again so the Finance Committee will approve another expenditure from a different vendor.
This nightmare has:
1. Prevented me from purchasing Arlo cameras.
2. Prevented me from purchasing a NG NAS solution.
3. Prevented me from recommending Orbi. (period)
4. I even bought an off-brand NW switch just to be spiteful. :)
The amount of money, and my time, spent on this product just makes me shake my head.
Auto-Update, obviously.
Doesn't matter, been through 3 ISP vendors, same result.
3400 sq ft, 15 ft apart (1 floor).
Channel 1 & 48, Asus in barn on 11, no 5Ghz. No wifi neighbors (at least a quarter mile from any neighbor).
WPA2-PSK.
Trust me, no way I'm trying out Circle with Orbi's firmware record. :)
I've been through all of the 'offs' and 'ons' suggested previously. No difference except beam-forming on makes the restarts happen a couple of times daily.
I've lived in a heavy residential area, an apartment, and now a very, very rural area since getting Orbi. I honestly don't believe the location has anything to do with it's issues. All 3 environments have been unstable, except for that firmware they rushed out for the HomeKit issue. (2.1.4.16?) Of course auto-update ensured that was only a temporary reprieve. I will say I've always been in AP mode. Just looking for solid wifi, nothing more.
I'm not interested in starting from scratch, again. I'm not interested in continuation of being a test dummy for NG's firmware team. I'm only interested in being able to turn off auto-updates and choosing when I want my service interrupted or sticking to a firmware that works for my setup. And before you link to the Telnet options to turn it off, it doesn't work. Been there, done that.
Like I said, I'm hoping the finance committee gets tired of the issues and an alternative can be pursued.
