NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

intofx's avatar
intofx
Guide
Mar 08, 2019

12.05.05 connection bug

AT&T M1 connected to router via ethernet, no battery.

Ipv4 connection drops if the router is idle for a couple of days. Router diagnostics looks normal and shows connected to 4g LTE network but only Ipv6 passes data. Router needs to be rebooted for ipv4 data to connect again.

Hopefully Netgear hasn’t abandoned supporting the device and fixes the problem.

1 Reply

  • Blanca_O's avatar
    Blanca_O
    NETGEAR Employee Retired

    Hi intofx

     

    Welcome to NETGEAR Community! 

     

    May I please know the exact model of your NETGEAR M1? What troubleshooting have you done?

     

    Regards, 
    Blanca 
    Community Team