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Forum Discussion

fares790's avatar
fares790
Aspirant
May 25, 2016

762s hotspot is undocked to AirCard Smart Cradle DC112A

i have been using my NETGEAR hotspot 762s and 760s to my AirCard Smart Cradle DC112A for the last 6 months flawlessly, only today morning my hub cant detect both hotspots i tried.
the hub is continuously charging the hotspots and i also can get the signal through the attached external antenna.. but the WiFi icon will never change to the docking icon.
i changed the setting to power user, i updated the hub and the hotspots to the latest firmwares but no success
any help is much appreciated

3 Replies

  • sorry .. its AirCard Hub.. the one compatible with 762s .. not DC112A, sorry
    • DarrenM's avatar
      DarrenM
      Sr. NETGEAR Moderator

      Hello fares790

       

      I would try to factory reset the hub see if that fixes the issue.

       

      DarrenM