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Smiley561's avatar
Smiley561
Aspirant
May 07, 2015

AC785 DHCP-Server

From time to time, my AC785 does not deliver IP-Adresses to WLAN-Cleints.

Does anyone have a suggestion on how to solve this? Or should I wait for the first firmware update?

3 Replies

  • Hi Smiley,

    Have you noticed this issue on multiple WiFi capable devices connecting to the AC785S or just the one? Have you tried a factory reset?
  • Hi apac_se,

    it's the same behaviour on multiple devices. Yes, I have tried factory reset too. But after working some time, it stucks again.
  • Hi Smiley,

    Can you provide a bit more detail on your issue? Are you able to connect to the AC785S over WiFi but you are not seeing an IP address assigned on your PC. Can you provide the output from Windows Command Prompt when you are seeing this issue? Follow the steps below when you are experiencing the problem:

    1. Start - Run - type CMD - press Enter
    2. In the Command Prompt window type ipconfig /all
    3. Send the output to adalpathadu@netgear.com

    Kind Regards,

    Arodi