NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

FenderBender711's avatar
Dec 04, 2015

AC791L - DMZ

DMZ does not work with Verizon with this modem. I went through tech support and their only solution was to call Verizon. I connected it to my Surface and set a static IP, put it in DMZ mode and ShieldsUp never saw it.

If anyone out there has been able to get a moderate NAT (type 2) with this device on any game system (or any client for that matter), please let me know and walk me through the set up.

I know how to do this because I had a moderate NAT with a USB modem, but I think it is technically impossible to make this work and if I am wrong, I'd be interested in someone detailing how they got it to work. I am retuning the device if I can't make it work.

Also, if someone is getting it to work, could mine be defective??

2 Replies

  • DarrenM's avatar
    DarrenM
    Sr. NETGEAR Moderator

    Hello FenderBender 

     

    Have you tried to just open the needed ports for the device to see if the NAT changes?

     

    DarrenM

  • known issue with the surface, it pretty much kills any jetpack it connects to, however I do believe that microsoft put in an update to the surface that fixxed it awhile back