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Forum Discussion

lorensiah's avatar
lorensiah
Aspirant
May 04, 2020

AC810 restart issue

HI,

I have installed the latest firmware on the AC810 , when its connected to 4G network and i use it with PC or phone , it restart ramdomly I dont know why?

I have too reconfigure with factory reset ...Same issue

REgards

Lorensiah

2 Replies

  • JohnPeng's avatar
    JohnPeng
    NETGEAR Expert
    May 06, 2020

    Please make sure you used a battery with it and check whether that makes any differences.

     

    Thanks

    • lorensiah's avatar
      lorensiah
      Aspirant
      May 06, 2020
      Hi
      It s connected with his power supply or over USB on PC... So it s always 100% ( charge about battery)
      Regards
      Laurent