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GShipley_NC's avatar
GShipley_NC
Initiate
Nov 09, 2018
Solved

AC815S inop. Amber light blinking 4 times and then shuts down

Plugged my ATT AC815s in to charge overnight and today it will not turn on. I press the "on" button and the LED blinks orange about 4 times and then shuts itself down. When I try to plug it in and turn it on, the initial sequence cycles over and over. I've taken the battery out, waited a while, and replaced it. Right now, the hotspot is a brick. Why?

  • Problem solved. I purchased a new battery and the hotspot works again. :)

3 Replies

  • Blanca_O's avatar
    Blanca_O
    NETGEAR Employee Retired

    Hi GShipley_NC

     

    Welcome to NETGEAR Community!

     

    Please contact your ISP to perform hardware check.

     

    Regards,
    Blanca
    Community Team

    • GShipley_NC's avatar
      GShipley_NC
      Initiate

      Problem solved. I purchased a new battery and the hotspot works again. :)

    • Blanca_O's avatar
      Blanca_O
      NETGEAR Employee Retired

      Hi GShipley_NC

       

      Great! Glad to know that it is working.

       

      Regards,
      Blanca
      Community Team