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Forum Discussion

Marlee222's avatar
Marlee222
Follower
Feb 25, 2019

Admin password

I've just purchased the Nighthawk M1 MR1100 mobile router.  trying to log into the admin page but the default passwork is not working.  I've tried admin & password but nothing is working. 
Troubleshooting
Blanca_O's avatar
Blanca_O
NETGEAR Employee Retired
Feb 26, 2019

Hi Marlee222

 

If it is not accepting the admin password then the next step is to factory reset the unit. 

 

Regards,
Blanca
Community Team

  • dentsup's avatar
    dentsup
    Aspirant
    Apr 16, 2019

    I have the same problem; I cannot log into the router. I am using Genie 2.4.60. Using default of ádmin' and 'password'. Tells me the password is incorrect. I have done a hard reset (pressed the reset button) three times. M1 registers it is doing a factory reset but I still cannot log in.

    • Blanca_O's avatar
      Blanca_O
      NETGEAR Employee Retired
      Apr 21, 2019

      Hi dentsup

       

      May we please know the exact model of your M1 Nighthawk router? You can also check M1 settings vis Web GUI. Here's how:

      - Open a web browser

      - Enter http://192.168.1.1

      - Enter the administrator login password. 

      *** The password is case-sensitive. 

      Please let us know of the result. 

       

      Regards, 
      Blanca 
      Community Team

      • W1lliam's avatar
        W1lliam
        Virtuoso
        Apr 26, 2019

        From my own experience, once you had done reset to factory default, you would need to connect to M1 via web browser and it will ask for new admin password, change from there and it should work with Apps afterward.

         

        William