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Forum Discussion

paul63's avatar
paul63
Aspirant
Feb 17, 2019

After unlock AirCard 770S not feel with sim signal

Hi

My router has offically unlocked by AT&T successfully with no error messages

but once i try to use (VIVA / Zain) in Kuwait , it doesn't feel with SIM and doesn't show signal

how can fix this issue

8 Replies

  • Blanca_O's avatar
    Blanca_O
    NETGEAR Employee Retired

    Hi paul63

     

    Welcome to NETGEAR Community! 

     

    Please make sure that you have the correct APN specs. This can be obtained from your carrier. 


    Regards, 
    Blanca 
    Community Team

    • Blanca_O's avatar
      Blanca_O
      NETGEAR Employee Retired

      Hi paul63, 

       

      We’d greatly appreciate hearing your feedback letting us know if you need further assistance.
       

      Regards, 
      Blanca 
      Community Team

    • paul63's avatar
      paul63
      Aspirant

      divice not shows signal. I try APN still not working. Can you please provide new firmware.