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Solved
AirCard 313U (AT&T) not recognized on Windows 10 machine
Tested AirCard works fine on Windows 7 machine Insert AirCard into Lenovo X1 Carbon laptop - AT&T All Access app shows "modem unplugged" when it is inserted into USB port. Contacted AT&T support th...
Jkershner
Thank you for the screen shots. Have another thing we can try to do is Click on your windows/start button go to File Explorer then on the left hand side Click This PC on this screen you should see Devices and Drives If you see a Drive named AT&T or tru-install Right click on it and then select eject once this ejects see if Windows 10 sees and installs the aircard. If it is still not detected you can use the Netgear Aircard Watcher install this and check to see if the aircard is detected and working. Here is the link to download Aircard Watcher.
http://www.downloads.netgear.com/files/aircard/AC340U/Watcher_Generic_UM.msi
Let me know if this works
DarrenM
Hello Jkershner
Welcome to the community
We are currently looking into your issue with the 313U and windows 10. We are testing to see what may be causing the issue with windows 10 compatibility I should have some more information for you shortly.
DarrenM