NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

lageotakes's avatar
lageotakes
Aspirant
Apr 28, 2018

AIRCARD 340u Turn On Identity Morphing

I turned off Identity morphng when I was trying to installed the usb modem in linux.    Is tehre a way to turn it back on.  i turned it off by following these directions

https://kb.netgear.com/26983/AirCard-340U-AT-T-Beam-Downloads-and-Documentation

AC340U Documentation and Drivers for Enabling Linux Support

Step 1 – Turn Off Identity Morphing

 To turn off device identity morphing used with Windows 8, download and run the AC340U_linux_patch_v4.exe configuration utility at the support.netgear.com support site.

 

http://www.downloads.netgear.com/files/aircard/AC340U_linux_patch_v4.zip

 To run the tool on a Windows 7 PC:

Install the necessary drivers on your Windows PC (if not already completed)

Insert device, make sure no AT&T or other connection manager is running.

Execute “AC340U_linux_patch_v4.exe”

After the tool completes, you should notice your device reset & connected status on the LCD.

Note that this change will turn OFF Windows 8 native MBIM support, so please consider this when you make your update.

 

1 Reply

  • JasonN's avatar
    JasonN
    NETGEAR Employee Retired

    Hi lageotakes,

     

    Can you please PM me with firmware // PRI // Sku // etc. to me. 
    What troubleshooting have you done? 
    Please provide your contact information. 
    Please be detailed as I will be forwarding this to my internal team for further assistance. :]     

     

     

    - Jason N