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Forum Discussion
C4E
Nov 24, 2015Tutor
Aircard 785 Battery Will Not Charge, Cannot Find Spare Battery
Aircard 785 is just over six months old. Battery is unresponsive, won't charge at all - when connected to PC or mains via USB the screen shows either battery 0% or the red plug icon suggesting it's ...
Goodie0806
Nov 25, 2016Aspirant
I have a similar paroblem. The Aircard will work good on AC power however it would not charge the battery. I have replaced the battery with a new battery however when I connect to power the battery will not charge. The unit just displays the connected to AC icon (red plug). How can I get this device to start charging a brand new battery?
DarrenM
Nov 29, 2016Sr. NETGEAR Moderator
Hello Goodie0806
I would contact support if your battery is not charging and the unit is still under warranty.
http://www.netgear.com/support/contact.aspx
DarrenM
- Goodie0806Nov 30, 2016Aspirant
Thanks for the response. I took the device into the local Telstra shop, they are arranging for it to be fixed. (I hope).