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Forum Discussion
AirCard 785S errors / hangs (EU version - AC785-100EUS)
Hi, I have a AirCard 785S (the unlocked EU version SKU: AC785-100EUS) which has been working fine for about 3 months until it recently started to develop some odd behaviours / faults: (1) When ...
Hello Yorkshire_boy
From what you have described it sounds like this could be a faulty battery and it does not have enough charge to get past the boot up since you are able to boot the device when you have it plugged into the wall. I would suggest that you contact our support to see what they can do about a replacement battery for you.
http://support.netgear.com/general/contact/default.aspx#tab-call
Let me know if you have any questions.
DarrenM