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Forum Discussion

jeremy-johnson's avatar
Sep 21, 2017

Aircard 785S stuck in loop after update

My AirCard 785S seems to be stuck in a loop after doing an update.

 

The screen comes on for a few seconds, displaying NETGEAR AirCard, and the light goes blue but it then siwtches of and repeats this process for hours and hours.

 

Ive tried taking the battery and just using USB power but same problem.

3 Replies

  • DarrenM's avatar
    DarrenM
    Sr. NETGEAR Moderator

    Have you tried to factory reset the unit by holding the reset button for 10 seconds.

     

    Darrenm

    • jeremy-johnson's avatar
      jeremy-johnson
      Aspirant

      Thanks Darrenm,

       

      I can't get the screen to show me the factory reset option, it just keeps going round and round with the screen coming on for a few seconds or the LED light flahses blue/red.

       

      Anything else I can try?