NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
rickyipcw
Feb 17, 2018Aspirant
Aircard 810 had no/unstable 4G LTE connection in Japan
I'm using the Aircard 810 (similar as 810S I suppose) in Japan with Docomo 4G LTE network. The network requires PAP or CHAP authentication. I had no issues connecting to their mobile network with my H...
rickyipcw
Feb 17, 2018Aspirant
So I got it working for an hour by entering the APN again. Then after a while at another location, my connected devices failed to access the Internet again. On the Web admin UI, it said it was connected with LTE but in fact none of my devices that were connected to the hotspot could connect to the internet.
If I clicked on "disconnect" and then "connect" again, it took forever to connect again. I had to restart my 810 to get it connected to the network again but with HSPA only while I was certain that there was LTE coverage.
It is getting very frustrating and the fast LTE speed is meaningless without stability. Hope it can be fixed soon for it's one of the best mobile hotspot devices Netgear offers.
If I clicked on "disconnect" and then "connect" again, it took forever to connect again. I had to restart my 810 to get it connected to the network again but with HSPA only while I was certain that there was LTE coverage.
It is getting very frustrating and the fast LTE speed is meaningless without stability. Hope it can be fixed soon for it's one of the best mobile hotspot devices Netgear offers.
- ThomasLunFeb 28, 2018AspirantExactly same symptoms on my Air Card too, disappointed by Netgear