Forum Discussion

Aspirant

Aug 24, 2018

Aircard 815S in read only mode. need to reset device but don't have password

I have a Netgear Aircard 815S. The device is apparently in READ ONLY mode. I am trying to perform a factory reset. Through the display, it wont let me reset it. When I tether it to a computer and u...

Troubleshooting

Christian_R

NETGEAR Employee Retired

Sep 14, 2018

Hello @Isman510,

Please use the link below and go to page 93. Page 93 explains how to perform a factory reset from the unit itself.

http://www.downloads.netgear.com/files/aircard/AC815S_ATT/AC815S_ATT_UM.pdf

~Christian

lsman510

Aspirant

Sep 15, 2018

Christian,

Thanks for the recommendation, but it doesn't work. I already tried that and it is requiring a password that I don't have.

The problem stems from it being in READ ONLY mode.