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Forum Discussion
Aircard AC785s-100
Hello, I've had my mifi for a few months now and everything has been fine, yesterday it said UPDATE failed on the screen. Switched off and back on again. Then on the screen shows the netgear (ee)...
Hello NorthernLoop
From what you have described and from the pictures im thinking the firmware might of failed and corrupted when trying to install so I would suggest contacting Netgear support and do some more troubleshooting with them on this issue.
http://support.netgear.com/general/contact/default.aspx#tab-livechat
DarrenM
Hi Darren, Its over the 90 days from purchase so directs me to the forum. I am not paying for for support, firmware downloads should be offered on the website?
I was able to find a download link for a firmware upgrade for the 785s but its for Telstra not sure if this is your provider or not. The 785 unlocked does not have a download for firmware may also want to check with your mobile provider to see if they control the firmware releases for your device.
http://kb.netgear.com/app/answers/detail/a_id/25067
DarrenM